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Is Amtrak Express shipping suspended until further notice?

Amtrak Express shipping is suspended until further notice. Before arriving at the station, ensure your Express items are packed appropriately, in suitable containers for transport.



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Freight trains are still the #1 cause of delay to Amtrak passengers. While the law has required railroads to provide preference to passengers over freight for over 50 years, freight trains caused 1.1 million minutes of delay in 2022 alone — that's almost 2 years of passengers waiting for freight to go first.

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In fiscal year 2022, Amtrak served 22.9 million passengers. That figure was down ten million from 2019 when 33 million people rode Amtrak, a 30% decline.

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If you miss your Amtrak train due to a cancellation, Amtrak will try to accommodate you on the next available train. If there are no available trains, you may be eligible for a refund or credit towards a future trip.

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Basically if the train you're riding runs into delay issues that prevent you from making a train connection somewhere(i.e. LA, Chicago, etc), Amtrak will put you up in a local hotel/motel free of charge, and rebook you onto the scheduled train the next day.

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Most of Amtrak's network is on tracks owned, maintained, and dispatched by highly-profitable freight railroads, known as “host” railroads where Amtrak uses their tracks. Most of the trains on these rail lines are the freight railroads' own freight trains.

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Is it worth it? Yes — despite the occasional headline-grabbing crash, Amtrak has a track record of reliability, especially when considering the long history of underfunding the rail system. In the 1950s and well into the 1960s railroad passenger trains lost money.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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How much you can get for a cancellation. You're entitled to a full refund if your train was cancelled and you couldn't take the next train or decided not to travel. If you didn't use your ticket, you can get a refund without any fees - it doesn't matter what type of ticket you bought.

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Amtrak doesn't provide refunds for late trains. It does refund part of your ticket for an involuntary downgrade.

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In the coming years, Amtrak will invest over $50 billion into modern trains, enhanced stations and facilities, new tunnels and bridges, and other critical infrastructure upgrades. These generational investments mean we're no longer only a passenger rail operator.

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The new Acela will operate at top speeds of 160 mph vs. today's fleet, which operates at top speeds of 150 mph. Amtrak's new Acela fleet is scheduled to enter service on the NEC in 2024.

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On average, Amtrak travel is 34 percent more energy efficient per passenger than air travel, according to the US Department of Energy.

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The staffing shortage plaguing American businesses of all kinds continues to bite down hard at Amtrak, whose leadership acknowledged yesterday during a public Board of Directors meeting in St. Louis that despite their best efforts those shortages are going to keep crimping service for much of 2023.

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Amtrak is a federally chartered corporation, with the federal government as majority stockholder. The Amtrak Board of Directors is appointed by the President of the United States and confirmed by the U.S. Senate. Amtrak is operated as a for-profit company, rather than a public authority.

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