Is EU261 2 or 3 hours?

Your Right To Claim For Delays Or Cancellations Under EU261 EU Regulation 261/2004 entitles you to monetary compensation for delays over three hours or cancellations as long as it is not caused by what the Regulations call an 'extraordinary circumstance'.



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EU Regulation 261 is a European law that was put in place to protect airline passenger rights. This includes protection for passengers whose flights were delayed over three hours or their flight was cancelled. The law states that passengers are entitled up to £520 in compensation depending on their circumstances.

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You're entitled to get compensation if the flight arrives more than 3 hours late and it's the airline's fault - for example, if they didn't get enough bookings or there was a technical fault.

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You're legally entitled to get compensation if the cancellation is the airline's responsibility and both the following apply: the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.

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Compensation claims will not be accepted for delays less than 3 hours (on arrival). If your flight has been cancelled or delayed 3 hours or more (on arrival) and is caused by a reason within the control of Ryanair, you may be entitled to compensation, click here.

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You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.

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Under UK law, airlines may have to provide compensation if your flight arrives at its destination more than three hours late. This depends on what caused the delay – if it wasn't the airline's fault, don't expect to receive any compensation.

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Ryanair compensation claims take at least 3 months. In our experience, they do take more time than when working with many other airlines. The main reason it is so, is because very often with Ryanair you have to take a case to court. If you're dealing with the case on your own, this is up to you to do that.

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There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.

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The credit maxes out at $200 for delays of six hours or more. Once passengers have boarded the aircraft, the compensation structure is $100 in credit for a delay between three and five hours, $175 in credit for a delay between five and six hours, or a $250 credit for a delay of six hours or more.

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Flights under 1,500 km (932 miles): 250 euro (~$275) if you're delayed by at least two hours. Flights between 1,500 – 3,500 km (932 – 2,175 miles): 400 euro (~$440) if you're delayed by at least three hours. This also applies to any intra-EU flight over 1,500 km.

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To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).

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With this protection, you are assured a compensation in the event that your flight is delayed for more than 1 hour or if your baggage is delayed for more than 6 hours.

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A Ryanair passenger is entitled to compensation in the event of any of the following: Flight delay: If your Ryanair flight arrived at your destination more than 3 hours later than expected. Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.

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If you wish to apply for a refund, you must complete our customer verification process by: Downloading, completing and submitting the customer verification form here. Ryanair will then process the refund directly to you.

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Airlines are liable to compensate passengers for delays of three hours or more, which may include meals, refreshments, and even accommodation in some cases. Passengers may be eligible for a refund or placement on the next flight if the delay is more than five hours.

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