Is FREENOW the same as my taxi?


Is FREENOW the same as my taxi? mytaxi is FREE NOW. FREE NOW brings freedom of movement to the forefront. It's about your individual journey while travelling around your city. We're here to get you where you need to go as quickly and conveniently as possible.


How do I pay on FREE NOW?

Different ways to pay in the FREE NOW app
  1. Paying by credit or debit card. Rather than rummaging for cash or change, just pay by card via the app and be on your way in an instant! ...
  2. Payment methods made simple. We like to make things simple for you. ...
  3. Paying with vouchers.


How do I call a FREE NOW driver?

Once you've been allocated a driver, tap on the phone icon at the bottom of the live booking screen. Make sure your phone number registered to the FREENOW account is the same as the number you are using to make the call.


Why is FREENOW called FREENOW?

“I've worked in marketing for more than 20 years. The name itself, like all new names, can feel a little bit strange at the beginning, but really it's what the brand is about that matters,” he tells Fora. “The Free Now brand is about bringing freedom of mobility to passengers. That's where it comes from.


Does FREE NOW charge extra?

Please note that FREENOW may charge additional fees such as Service fees, Reservation fees, Waiting time fees, High demand fees or Surge pricing.


How do I report a FREE NOW taxi driver?

How to submit a formal complaint
  1. The email address attached to your FREENOW account (if applicable)
  2. The country the complaint concerns (where you took your trip/the incident happened)
  3. The service that was used (e.g. Taxi, PHV Ride or eScooter)
  4. Who you are (Passenger, Driver or Operator)


Does FREE NOW tell you the price?

Ride fares are offered upfront. The price you see when booking the trip is the price you'll pay.


Is FREENOW used in the UK?

FREENOW operates in nine cities throughout the UK: London. Edinburgh. Brighton.


Can I pay with cash on FREE NOW?

Processing a payment with FREE NOW After selecting passenger on board you are brought to the journey screen. Here you can see the payment method listed at the bottom of the screen, cash or account payment.


Do you pay taxi on FREE NOW?

No problem! Pay with FREE NOW allows you to hop in a taxi at the airport, a taxi rank, or on the street and pay your fare with the card on your FREE NOW account.


Why has FREE NOW charged me twice?

This may be a temporary hold. This is not a charge but a card authorisation by your bank. When you book a trip via the FREENOW app your payment method is authorised to ensure the payment method works/has sufficient funds.


How do you pay for a FREE NOW taxi?

Choose how to pay for your taxi or Ride: Apple Pay, Google Pay, PayPal or card. Or pay your taxi driver directly, with cash or card. The choice is yours. Plus, we'll add any vouchers automatically when you pay in the app, saving you time and money.


How long is the FREE NOW driver waiting time?

We don't expect you to wait more than 8 minutes so the passenger will stop being charged after this time. After 8 minutes, you may choose to continue to wait, or, choose to cancel and receive the cancellation fee.


Why do taxi drivers cancel?

Once a customer books a ride, the driver will always have a glance at his current location. There are chances he may cancel his order, if he finds either the location is too far off in some interior part of the city or the order falls on a rush hour.


Why do taxis not take card?

Why do taxi drivers only take cash? Immediate payment: Cash payments provide immediate payment to the driver without any delay or potential chargebacks, unlike card payments which may be subject to processing times and potential chargebacks.


Is free now a taxi app?

With FREENOW, the Mobility Super App, you can book taxis and more. We're also in 9 countries across Europe, so you can use the app wherever you go. WHAT CAN YOU DO? Forget about cash, and pay in the app in seconds.


Why is my taxi called free now?

The taxi app changed name as part of joining the wider-mobility international “NOW” brand family. The FREE NOW app will be operational in 100 cities across Europe, with 'match', the new taxi-sharing service being piloted across locations in Dublin, its first innovation for Irish passengers.


What did FREE NOW used to be called?

About FREE NOW: It consists of the ride-hailing services FREE NOW (formerly mytaxi), ?eat, Kapten as well as the micro-mobility service hive (scooters and e-bikes). In total, those services currently attract 40 million users in 17 markets and 150 cities.


Is Uber and FREE NOW the same thing?

Free Now is by far the best taxi app in Rome. It's the same concept as Uber but with a taxi driver. It will probably cost less, but the interface is not as easy to use and it requires downloading a new app and signing up for the service.