Ride-hailing market in IndonesiaGojek and Grab are the two leaders in the Indonesian ride-hailing market.
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According to Measurable AI's e-receipts data, the Indonesian ride-sharing market share remained stable across the year of 2021, with Grab capturing 57% of the market by sales.
Market share of ride-hailing transportation industry Indonesia 2022-2023, by order. As of January 2023, the market share by order volume of Gojek in Indonesia's ride-hailing transportation industry reached 50 percent. Grab had the highest market share in February 2022, at 54 percent.
Most downloaded ride-hailing apps in Indonesia 2022In 2022, Gojek was the most popular ride-hailing app in Indonesia, generating approximately 18.99 million downloads from iOS and Google Play Store users during the year. Grab was downloaded about 13.58 thousand times from users in Indonesia.
Go-jek is cheaper than Grab, however most Go-jek drivers are not able to speak in English. Also, do note the both transport providers are limited in Ubud. They mostly operate in Seminyak and Kuta.
Yes, Indonesians love to use the ride-hailing service called Go-Jek. There are several reasons why Go-Jek is popular among Indonesians compared to other taxis or ride-hailing services like Uber or Grab.
Most of the time I found out that the drivers are more reliable. Of course both of those each have “bad drivers”, but in general, gojek drivers are better. The system Grab applied to their drivers are quite bad which makes some of their drivers don't really eager to provide good services to their customers.
In 2022, the app was downloaded more than 18.9 million times in the country and was operating in more than 207 cities in Southeast Asia, with about 2.7 million GoTo drivers. Grab, founded in Singapore and operating in several Southeast Asian countries, represents Gojek's main competitor in Indonesia.
Taxis (gocar, grabcar) in BaliBoth grab and gojek let you order a ride in a car, and you can even decide the size. If you have luggage with you, getting an XL ride is always worth it. Just make sure to factor in plenty of time since cars aren't quite as fast in Bali's busy traffic.
The popularity of the Gojek clone app development can be attributed to its ability to provide a comprehensive on-demand service platform that caters to the needs of both customers and service providers. The benefits it offers outlined in this blog make it an attractive choice for entrepreneurs.
Our findings illustrate that the competition between two companies is very tight and competitive. Based on service satisfaction, Gojek is slightly better than Grab. Nevertheless, in terms of loyalty, the level of loyalty of Grab consumers is more loyal than Gojek consumers.
Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in Southeast Asia. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar.
Uber is a new way of transportation in Jakarta using a smartphone application to connect customers with car drivers. Make sure you register in advance.