Market share of ride-hailing transportation industry Indonesia 2022-2023, by order. As of January 2023, the market share by order volume of Gojek in Indonesia's ride-hailing transportation industry reached 50 percent. Grab had the highest market share in February 2022, at 54 percent.
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Today, Grab accounts for 63.5% of the country's ride-hailing market and 47.8% of food delivery. Its financial services subsidiary, OVO, is the most often used e-wallet in Indonesia.
Grab and Gojek's 2-wheel rides constitute around 32-33% of the total market share respectively by order volume. On 4-wheel rides, as of 2Q22, Grab's 4-wheel rides owned a slightly bigger share of the market by order volume at around 19%, compared to Gojek's 15%.
Most downloaded ride-hailing apps in Indonesia 2022In 2022, Gojek was the most popular ride-hailing app in Indonesia, generating approximately 18.99 million downloads from iOS and Google Play Store users during the year. Grab was downloaded about 13.58 thousand times from users in Indonesia.
According to Measurable AI's e-receipts data, the Indonesian ride-sharing market share remained stable across the year of 2021, with Grab capturing 57% of the market by sales.
Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in Southeast Asia. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar.
Our findings illustrate that the competition between two companies is very tight and competitive. Based on service satisfaction, Gojek is slightly better than Grab. Nevertheless, in terms of loyalty, the level of loyalty of Grab consumers is more loyal than Gojek consumers.
Go-jek is cheaper than Grab, however most Go-jek drivers are not able to speak in English. Also, do note the both transport providers are limited in Ubud. They mostly operate in Seminyak and Kuta.
Taxis (gocar, grabcar) in BaliBoth grab and gojek let you order a ride in a car, and you can even decide the size. If you have luggage with you, getting an XL ride is always worth it. Just make sure to factor in plenty of time since cars aren't quite as fast in Bali's busy traffic.
Grab is CHEAP.You can rent mopeds from Grab too which is about half the price of a car and generally quicker. You can even rent drivers by the hour from 4 hours to 10 hours to take you around all of Bali which is great. When you fill a car that fits 6, it works out like 2 pounds a day for a driver.
Gojek, best-known for riding with a scooterGojek is an Indonesian app that is very similar to Grab and focused on transportation with scooters in south Bali. This app can be an excellent option for backpackers and solo travellers who are already used to this form of transport.
Well, I might say I always use Grab application, never disappoint me so far. However, Grab is banned in some certain locations in Bali, so I'd suggest you to call to the driver first and organize the safest meeting point. In addition, I agree that Blue Bird is a reliable company in Bali for taxi.
The second, and our preferred option, is using Bali's ride share services. You can download Grab (the same app used at the airport) or Gojek (requires an Indonesian phone number) and order rides within most of Bali's popular areas.
As of August 2019, among the leading five countries which have visited Grab.com, Singapore accounted for the largest share of the traffic, with 19.12 percent, followed by Indonesia, with 19.03 percent.