Is Grab used in Indonesia?

It is the developer of a super-app for ride-hailing, food delivery and digital payments services on mobile devices that operates in Singapore, Malaysia, Cambodia, Indonesia, Myanmar, the Philippines, Thailand and Vietnam. Grab Holdings Inc.



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Yes, Indonesians love to use the ride-hailing service called Go-Jek. There are several reasons why Go-Jek is popular among Indonesians compared to other taxis or ride-hailing services like Uber or Grab.

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Taxis in Jakarta There are a number of taxi services in Jakarta, with ridesharing services such as Grab being recommended for expats. Drivers are generally skilful, have knowledge of the city and speak reasonably good English. They are a safe bet for newcomers to Jakarta and those unfamiliar with the area.

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The price of a grab or gojek ride in Bali is usually very low.

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Our findings illustrate that the competition between two companies is very tight and competitive. Based on service satisfaction, Gojek is slightly better than Grab. Nevertheless, in terms of loyalty, the level of loyalty of Grab consumers is more loyal than Gojek consumers.

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Serving over 500 cities in eight Southeast Asian countries - Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam - Grab enables millions of people everyday to order food or groceries, send packages, hail a ride or taxi, pay for online purchases or access services such as lending and ...

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With BaliCab app, you just tap to request a ride, city tour or airport transfer in Bali. Whether you're going to the Denpasar Airport of Ngurah Rai Bali or Across Town in Bali, or want to take a day tour around Bali, there is BaliCab for every occasion.

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Most downloaded ride-hailing apps in Indonesia 2022 In 2022, Gojek was the most popular ride-hailing app in Indonesia, generating approximately 18.99 million downloads from iOS and Google Play Store users during the year. Grab was downloaded about 13.58 thousand times from users in Indonesia.

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Grab is CHEAP. You can rent mopeds from Grab too which is about half the price of a car and generally quicker. You can even rent drivers by the hour from 4 hours to 10 hours to take you around all of Bali which is great. When you fill a car that fits 6, it works out like 2 pounds a day for a driver.

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Go-jek is cheaper than Grab, however most Go-jek drivers are not able to speak in English. Also, do note the both transport providers are limited in Ubud. They mostly operate in Seminyak and Kuta.

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Market share of ride-hailing transportation industry Indonesia 2022-2023, by order. As of January 2023, the market share by order volume of Gojek in Indonesia's ride-hailing transportation industry reached 50 percent. Grab had the highest market share in February 2022, at 54 percent.

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Taxis (gocar, grabcar) in Bali Both grab and gojek let you order a ride in a car, and you can even decide the size. If you have luggage with you, getting an XL ride is always worth it. Just make sure to factor in plenty of time since cars aren't quite as fast in Bali's busy traffic.

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The second, and our preferred option, is using Bali's ride share services. You can download Grab (the same app used at the airport) or Gojek (requires an Indonesian phone number) and order rides within most of Bali's popular areas.

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Several Taxi companies operate at Jakarta airport, including Blue Bird, Silver Bird, Golden Bird and Gamya.
  • Blue Bird taxis are blue and provide basic taxi service from a reliable company.
  • Silver Bird taxis are black and provide premium taxi service at slightly higher rates.
  • Golden Bird is a limousine service.


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Yes, you can use ridesharing services like grab or gojek to be dropped off at the airport in Bali. The drivers are allowed to enter departures, although they have to pay an IDR 10,000 parking fee, which they might ask you to cover.

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Tipping isn't considered an obligation but it's valuable as a form of gratitude. In Bali, there are many local drivers with warm smile and great hospitality.

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Public and private tour buses are an affordable way to explore the island. That said, they don't allow the freedom to explore off the beaten path and can take a very long time to reach their destinations. Bali's most popular private bus tours are organized by Perama Tour & Travel.

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Today, Grab accounts for 63.5% of the country's ride-hailing market and 47.8% of food delivery. Its financial services subsidiary, OVO, is the most often used e-wallet in Indonesia.

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