Refunds are always at the discretion of the airline, hotel, or car rental company. Hopper can only process a refund if authorized.
People Also Ask
Once a refund has been confirmed and processed, it can take from 3 to 10 business days (excluding weekends and holidays) for the funds to be returned to your account. Hopper will release the funds right away, but it is up to your financial institution to determine when the funds will be available in your account.
When you attempt to book a hotel reservation with Hopper, a credit card authorization is placed for the purchase before the booking has been confirmed and processed.
Troubleshooting TipsDouble-check the postal/ZIP associated to the card. This is the info that is most often incorrect! Contact your bank or credit card provider to ensure that there are sufficient funds on the card. Contact your card provider to add Hopper as a pre-authorized merchant.