Is it safe to get an Uber in Nairobi?

I have used Uber consistently in Nairobi since May 2015. My opinion (and that of several other friends/family living in Nairobi) = its a complete no-brainer to use Uber instead of other Taxi companies because its cheaper, safer, better service, less hassle, more convenient etc.



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The classic uberX service provides an affordable, everyday ride throughout Mombasa and Nairobi, helping to move communities in both cities. Whether you're coming home from work or heading out with friends, uberX cars are the go-to option for a quick, affordable ride across town.

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Uber South Africa has a set of tools intended to keep passengers safe. They include sharing a GPS-tracked ride, an in-app emergency button, and checking driver information. Here's how to keep safe when you use an Uber in South Africa.

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Open the app and enter your destination in the “Where to?” box. Once you confirm that your pickup and destination addresses are correct, select Taxi. After you've been matched with a driver, you'll see their vehicle details and can track their arrival on the map.

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Cash Payment In Nairobi, you can for an Uber ride with cash. To make a cash payment for an Uber ride, just request a ride as usual and then select the “CASH” option at the bottom of the screen as your payment option. Tip: You can also swap payment methods at the bottom of the screen before the end of a ride.

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Uber safety tips
  1. Request your ride inside. ...
  2. Check Your Ride. ...
  3. Have the driver confirm your name. ...
  4. Be a back-seat rider. ...
  5. Always wear your seat belt. ...
  6. Share your trip details with loved ones. ...
  7. Protect your personal information. ...
  8. Follow your intuition.


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Our Community Guidelines prohibit sexual assault and sexual misconduct of any kind while using Uber. Personal space and privacy should be respected, period. If something happens, you can report it to Uber in the app during or after your trip. We'll take appropriate action to help keep our platform safe.

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Uber in Kenya, already one of the company's most affordable services in the world, charges customers in Nairobi, Kenya's capital, a minimum fare of $2.90.

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What are the Top Taxi Apps in Nairobi?
  • Uber. Uber is one of the most well-known ride-hailing apps worldwide, and Nairobi is no exception. ...
  • Bolt (formerly Taxify) Bolt, formerly known as Taxify, is another popular ride-hailing app in Nairobi. ...
  • Click Taxi (Formerly Clickcabs) ...
  • Hava. ...
  • JIMCAB. ...
  • Little Cab. ...
  • MARAMOJA Driver. ...
  • Mondo Ride.


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With a rate of 0.62 Uber-related motor vehicle fatalities per 100 million Uber-related vehicle miles traveled, Uber had about one-half the death rate of the entire U.S., which was 1.22 motor vehicle fatalities per 100 million vehicle miles traveled, according to the report.

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Are Uber Black Drivers Safer? Yes, it is. Uber requires all drivers to undergo a background check, DMV check, and vehicle inspection to ensure that they can safely transport passengers.

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Ridesharing platform, Uber has been increasing the gender diversity of its workforce, which was 57.4 percent male and 42.6 percent female as of 31 December 2022.

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Inflated fare prices in times of high passenger demand, called SURGE pricing, often cause people to declare that rideshare prices are more expensive than cab fares. However, this isn't necessarily true. Business Insider published a report that found Uber, on average, to be cheaper than taxi cabs across the country.

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You can tip your driver once your trip is complete. Tips are neither expected nor required. After a trip has ended, you have 30 days to add a tip in the app, on riders.uber.com, or from your emailed trip receipt.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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I would take Bolt because it costs half the price of Uber. Nobody takes conventional taxis in Nairobi anymore.

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Uber Kenya's posts Following the national curfew directive announced by the President to prevent the spread of #COVID-19, we are suspending our rides services in Nairobi and Mombasa between 6 pm and 5 am daily, effective 27 March 2020 until further notice.

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