Is Jet2 worth it?

“Jet2.com has distinguished itself as the pick of the pack, with passengers not only praising its excellent customer service and value for money but also rating the boarding experience and cabin cleanliness highly. Proof that it is possible to have great customer service at a good price.”



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Voted for by travel industry professionals, Jet2.com won this impressive accolade for the third year in a row, beating British Airways, easyJet and Lufthansa in the process. 'Best Airline' at the Group Leisure Awards.

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It's official: Jet2 is your favourite short-haul airline. Almost 30,000 readers voted in the 2023 Telegraph Travel Awards, with the Yorkshire-based airline trouncing the likes of British Airways (which finished 12th), EasyJet (10th) and Ryanair (22nd).

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As of 2022, it is the third-largest scheduled airline in the UK, behind easyJet and British Airways. Jet2 is also officially the largest tour operator in the UK after overtaking TUI in 2023. Its headquarters are located at Leeds Bradford Airport.

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We felt that the legroom on the Jet2 flights was more generous than what we have experienced with other airlines on short haul routes. Another feature I liked with these seats was the fact that they don't recline, it's a shame that airlines don't introduce this in their economy cabins on long-haul flights.

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Jet2 has a fairly reasonable baggage allowance for passengers compared with other competition airlines, such as the strict Ryanair baggage rules. However, Jet2 passengers still need to follow weight and size restrictions and can be caught out by fees if they exceed their designated cabin and hold luggage allowance.

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Based on our experiences Jet2 do have more legroom, even if the seat pitch is the same or less. It's not noticeable to me because I'm only petite, but Mr LS is far from petite and he has a tiny bit of room between his knees and the seat on Jet2, whereas on Ryanair they're firmly wedged into the seat in front.

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You can pay with credit or debit cards with the exception of International Maestro cards.

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Seat and Amenities Being a low-cost carrier, the seats don't recline or have headrests and the actual leg room is about an inch less than their full-service competitor, British airways (BA).

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Jet2holidays has overtaken Tui to become the UK's largest tour operator by Atol size, with boss Steve Heapy insisting that despite its rapid growth over the past five years, the Leeds-based won't waver in its commitment to customers and independent travel agents.

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TUI Airways has 37 Boeing 737, 11 B757, a couple of B767, and 12 Dreamliners. So if you want a Dreamliner, that definitely has to be TUI, but they could of course use any of the other aircraft they have. Jet2's fleet only has Boeing 737s and 758s so you won't be getting a 787 flying anywhere with them.

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