Is KLM a good company to fly with?

KLM is a Dutch carrier. Frequent travelers give the airline an average rating of 7.4/10.



KLM Royal Dutch Airlines is widely regarded as a top-tier, reliable carrier and is one of the oldest airlines in the world still operating under its original name. In 2026 rankings, it continues to place highly for punctuality and operational efficiency, particularly at its hub, Amsterdam Airport Schiphol. Passengers generally praise the helpful cabin crew and the "Flying Blue" loyalty program. While it is a full-service airline offering high-quality long-haul experiences (including their famous Delft Blue miniature houses in Business Class), some recent reviews highlight challenges common to the industry, such as baggage handling delays or difficult customer service during major weather disruptions. Overall, it remains a preferred choice for global travelers due to its extensive network and commitment to safety.

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KLM is a Dutch carrier. Frequent travelers give the airline an average rating of 7.4/10. This is above the general average .

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If flying direct without a transfer, I'd lean towards Air France for its comfort, superior amenities, and marginally better food compared to KLM.

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KLM ranked as safest airline in Europe, second-safest internationally. The 2021 JACDEC ranking has named KLM the safest airline in Europe, with the Dutch-owned airline coming in second place in the international rankings.

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Top 10 safest airlines to fly on right now
  • Delta Airlines. Major crashes in the last 50 years: 7. ...
  • American Airlines. Major crashes in the last 50 years: 14. ...
  • International: Qatar Airways. Major crashes in the last 50 years: 0. ...
  • International: Etihad Airways. Major crashes since operations started: 0.


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KLM Royal Dutch Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service.

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Your meal includes a warm dish of your choice, large salad, and dessert. There's always a number of vegetarian options available. We serve drinks together with your meal, followed by coffee or tea. On flights longer than 10 hours, we serve a snack or sandwich between meals.

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KLM Royal Dutch Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

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While KLM has already raised its prices this year after fuel prices rose significantly in the spring, the airline's new chief has explained that if Schiphol doesn't work fast to improve the situation and hire new workers, more price hikes will be inevitable in the new year.

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KLM, Dutch airline founded on Oct. 7, 1919, and flying its first scheduled service, between Amsterdam and London, on May 17, 1920. Until its merger with Air France in 2004, it was the world's oldest continuously operating airline. Headquarters are at Amstelveen, Neth.

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But the on board meals were absolutely stand-out- most airplane food is just gut-filler, but the meals on KLM, both to & from Europe were of a quality that I would almost pay money for in a restaurant.

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As expected, most of the major airlines have all achieved seven out of seven stars. Qantas, Jetstar, Virgin are all on the list. But what's interesting is the number of smaller airlines who have a seven-star ranking. Jetstar, AirAsiaX and EasyJet all made the 7-star list.

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24 hours to cancel If you have a change of heart within 24 hours after booking, you can cancel your booking, and we'll reimburse the costs – no questions asked. We won't even charge you our standard administration fee.

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You might avoid these carriers, when possible, to be less likely to encounter unpleasant flight experiences. U.S. travelers report that American Airlines is the most unreliable airline in the world when measured by the total flight problems and reported complaints in 2022.

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Running since 1929, Hawaiian is among the oldest airlines in the world but, remarkably, it has never suffered a single fatal crash or hull loss.

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