Is Uber charging me $9.99 a month?

Members save an average of $27 per month with Uber One* Become a member for just $9.99 a month. Use your benefits wherever Uber and Uber Eats are available within the US. Uber One may not be available to members on a partner funded pass.



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Start saving now on Uber and Uber Eats with an Uber One membership. Become a member for just $9.99/month.

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Why am I getting extra charges from Uber? What looks like an extra or duplicate charge on a trip is likely an authorization hold. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. This also includes trips that are later canceled.

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Uber Pass is a monthly subscription. Unless otherwise stated, each pass is good for a month and will renew automatically. If you cancel, you will still have access to your current Uber Pass until the end of the current billing period. Please use help.uber.com to report any unauthorized charges within 60 days.

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How to Dispute an Uber Charge Through the Website
  1. Click the “Help” option in the top right corner.
  2. Locate the “Trip issues and questions” section. ...
  3. Click “Review my fare or fees.”
  4. When prompted, fill in the necessary details for your complaint.
  5. Submit your complaint to Uber.


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Start saving now on Uber and Uber Eats with an Uber One membership. Become a member for just $9.99/month.

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How to delete your Uber account: An easy step-by-step guide
  1. Open the Uber app and tap the menu icon (the three bars) at the top left.
  2. Tap Settings
  3. Go to Privacy
  4. Tap Delete Your Account at the bottom of the screen. After you hit delete your account will be deactivated.


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A membership to save on rides, deliveries, groceries, alcohol, and more.

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Uber One offers elevated access to all of Uber: rides, delivery, and groceries. Members get preferred pricing, premium support, and surprise and delight perks that can make every day more fun.

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Canceling Uber One Because Uber One provides benefits for both Uber Eats and the traditional Uber ride app, you can cancel the service in either app. If you cancel your Uber One membership at least 48 hours before your next billing date, you will not be charged again.

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If you wants to cancel the membership within 48 hours, please contact our support for membership cancellation. The trial campaign period will end upon cancellation. No penalties or fees will be incurred even if the contract is canceled during the contract period.

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To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

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For some cards that customers use as their payment method on the Uber platform, Uber might charge the upfront price of a trip before a trip is completed. This will help ensure that sufficient funds are present to cover a service from a partner of the app, such as a ride or a merchant delivery.

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