Should I give my email to my Airbnb host?

For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation.



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AirBnB guard their customer information very closely. Unlike rival companies, TripAdvisor and VRBO, AirBnB does not give hosts access to guest email addresses. The AirBnB app technology is great for rapid communication and hosts can only contact guests using the app or the AirBnB website.

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You can also customize how your listing is shown on the map to be more general or specific in public search results. But for safety and convenience, always provide confirmed guests with your listing's exact address and map location.

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Tips to avoid Airbnb scams
  1. Check your host's profile and look for anything odd, like requests to use payment systems outside Airbnb.
  2. Confirm you're renting a legal listing by using a reverse image search.
  3. Always remain on the Airbnb app or website when communicating with your host.


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Read the reviews In addition to reading the reviews, you should also make sure the Airbnb you're considering fits the following criteria before booking it to make sure it's a quality listing: Operated by a Superhost. An overall rating of 4.90 or higher. A perfect 5.0 cleanliness score.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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While it may sound like magic, many hosts swear by a welcome letter for their success. A well-thought-out welcome letter will help create a positive first impression for your Airbnb guests. This welcome message will also present you as a caring host.

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A few days before check-in, it's a good idea to remind guests about the details of their upcoming stay so they can start planning their arrival. You can send these messages up to 14 days ahead using the Before check-in action. You may want to restate the details you shared in your After booking message.

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Note: After a booking is accepted, all phone numbers on an account will be displayed to the other party, whether you're a guest or a Host.

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When it's a good idea to reach out. Before sending a trip request: You could send a pre-emptive hello or double-check that their place is available. If you have a question: You should be clear about what to expect. Just check the listing description to make sure the answer isn't already there.

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Always communicate and pay on Airbnb Keep yourself, your payment, and your personal information safe by staying on our secure platform throughout the entire process—from communication to booking and payment. You should never be asked to wire money, provide credit card information, or otherwise pay a Host directly.

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A warm welcome No matter what kind of day you're having, always greet your guests with a smile when you welcome them to your Airbnb.

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Follow their house rules and any special requests Always follow the house rules set out by your host, and be mindful of any special requests that they make for the duration of your stay. Remember that their rules are in place for a reason (keeping the property clean and safe, minimizing noise, etc.).

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Check out this five-step guide.
  1. Step 1: Communicate early and often. Welcoming guests begins before they even come through the door. ...
  2. Step 2: Make check-in easy. ...
  3. Step 3: Keep things clean and tidy. ...
  4. Step 4: Anticipate guest needs. ...
  5. Step 5: Give and get reviews.


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It's not necessarily about having a super luxurious space or the most high-end amenities. Instead, consider small gestures that can have a big impact, like offering your favorite local coffee or a handwritten welcome note. Here, hosts share some simple, budget-friendly ideas for giving guests an unforgettable stay.

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For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation. If anyone sends you a message on Airbnb, you'll get an email notification at the address you used to sign up.

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Your full name and profile photo will be shared with the Host after your booking is confirmed.

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As a new Airbnb user, I recommend you only stick to established hosts when booking your first place. One way to do this is to filter your search so you only see places hosted by “Superhosts”. Superhost status is given to hosts who've earned and maintained Airbnb's highest standards.

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Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.

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Listings with no reviews coupled with a few red flags should make you stay away as they might be scams. Yes, there are scam listings on Airbnb and you should be wary of them. According to USA Today, a bait-and-switch happens when your host forces you to stay at a different property than the one you booked.

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