Should I say hi to Airbnb host?

Before sending a trip request: You could send a pre-emptive hello or double-check that their place is available. If you have a question: You should be clear about what to expect. Just check the listing description to make sure the answer isn't already there.



People Also Ask

A warm welcome No matter what kind of day you're having, always greet your guests with a smile when you welcome them to your Airbnb.

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I just wanted to say thank you for choosing to stay at my place. It was a pleasure hosting you, and you are welcome back anytime in the future! I'll be sure to be writing a positive review. If you too had a good trip, could I please ask that you complete the review process and share any thoughts on your experience.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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A few days before check-in, it's a good idea to remind guests about the details of their upcoming stay so they can start planning their arrival. You can send these messages up to 14 days ahead using the Before check-in action. You may want to restate the details you shared in your After booking message.

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If your reservation request is declined by the host or expires (hosts have 24 hours to respond), no charge is made for the reservation and you're free to book another place to stay. Find out more about checking the status of your reservation.

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On arrival Some Hosts may want to greet you in person to give you the keys or the entry code to their place. If so, look up travel advisories so you can allow extra time to meet up in the event of things like flight delays, bad weather, or road closures.

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Follow their house rules and any special requests Always follow the house rules set out by your host, and be mindful of any special requests that they make for the duration of your stay. Remember that their rules are in place for a reason (keeping the property clean and safe, minimizing noise, etc.).

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On arrival Some Hosts may want to greet you in person to give you the keys or the entry code to their place. If so, look up travel advisories so you can allow extra time to meet up in the event of things like flight delays, bad weather, or road closures.

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Extras guests appreciate:
  • Extra toilet paper, linens, and towels.
  • Basic toiletries like shampoo and conditioner.
  • Dish soap and cleaning supplies.
  • Dining basics like a coffee maker, cooking utensils, dishes, and silverware.
  • Wine glasses.
  • Basic cooking supplies like salt, pepper, and oil.
  • Coffee, tea.
  • Light breakfast or snacks.


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While naming your Airbnb may seem like a small part in the entire rental process, it really can make all the difference. A good name helps your property stand out from the crowd and helps set you up for success!

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You can send them a message or pop open the Airbnb app and call them. If you're wondering about check-in details and instructions, you'll find them 48 hours before the check-in date on your reservation's itinerary page. If all communications failed and you can't contact your Host, contact us.

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If your guest is being loud in the middle of the night, it's important to address this issue as soon as possible. The best way to do this is by politely asking them to keep noise levels down and explaining why it's important for other guests or neighbors.

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Superhosts have a 4.8 or higher average overall rating based on reviews from their Airbnb guests in the past year. Guests know they can expect outstanding hospitality from these hosts.

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Make sure you exceed all expectations and provide extremely helpful and timely responses to any of your guests. Try to accept over 90% of the inquiries you receive to show Airbnb you're motivated to accept bookings and eager to make the guests' user-experience as simple as possible.

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Not a problem—here's how to handle it. Decline the request before it expires within 24 hours—your response rate will thank you! It's one of the factors that helps you become a Superhost. Decide whether to keep the dates blocked or open them up for someone else to book.

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