How do I thank a guest on Airbnb?

I just wanted to say thank you for choosing to stay at my place. It was a pleasure hosting you, and you are welcome back anytime in the future! I'll be sure to be writing a positive review. If you too had a good trip, could I please ask that you complete the review process and share any thoughts on your experience.



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Highlights
  1. Craft mini-escapes where guests can relax.
  2. Add special treats: coffee, tea, local specialties, etc.
  3. Don't forget the essentials: toilet paper, linens, pillows, towels, and soap.


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Hello! We hope you are all set to check in on (date) and are looking forward to your stay with us at (name of place). You can check in at (check-in time), so you are welcome to arrive any time after if you like. Your door access code is (access code).

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Hi {Guest first name}, Thank you for choosing to book {Property name}. My name is {Host name}, and I'll be your host during your stay. I would like to know you a little better, so I'd appreciate it if you would take a few minutes to answer some questions.

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Dear XX, Thank you for choosing us for your stay. We are thrilled to be hosting you on (date) and look forward to your stay. Expect to receive details on checking-in and making the best of your stay at (name of place) when your reservation date is closer.

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The guest's name (so that your reply feels personal) Gratitude (either that they stayed with you, that they left a thoughtful review, or something specific they did during their stay) Reiterate the great things they stated in their review (so that potential guests see those great things twice)

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Setting up a communication strategy
  1. Download the Airbnb app to your phone and turn on notifications. You can receive notifications via text, email, or directly from the app.
  2. Use quick replies. ...
  3. Try scheduled messages. ...
  4. Enlist a Co-Host to help respond to guests if you're going to be unable to monitor your phone or email.


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Depending on your aim for the review, being too honest and writing a bad review for a bad guest can affect your ability to win future bookings. It's a better idea to focus on facts, like whether your guests followed your house rules, check-in procedures, and if they were generally good guest or not.

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