What are hotel clients called?

A customer of a hotel, motel, or inn is called a guest.



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Below, we'll talk about three different types of hotel guests and what they look for in a hotel.
  • Tourists. Tourists are from out of town and want to experience a new place to the fullest, but what do leisure and tourist travelers want in a hotel? ...
  • Business Travelers. ...
  • Event Travelers.


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Luxury guests tend to bring in more revenue per booking, as they are the guests who will pay for premium amenities and upgrades during their stay.

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When we think of a customer, we usually think of the “external customer” – a consumer who purchases a product or service. An “internal customer” can be defined as anyone within an organization, who at any time is dependent on anyone else within the organization.

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