What are the 6 main characteristics of tourism and hospitality industry?

Hospitality industry has many characteristics such as intangible, perishable, inseparable, simultaneous, variable, shift work, graveyard shift and guest satisfaction. Why is it important to study tourism and hospitality?



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Tourism Characteristics & Impacts
  • Perishability. An unsold plane seat. ...
  • Seasonality. This one is obvious on the surface: many places will see a drop in tourist numbers when the weather is poor. ...
  • Interdependence. Even an all-inclusive company or package tour relies on lots of outside organizations. ...
  • Heterogeneity.


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The five vital components of tourism system are Attraction, Accessibility, Accommodation, Amenities and Activities. a) Attraction: Tourism activity starts with the attractions. At a place or destination there has to be some attraction only then people or tourists will visit that area.

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The Four Sectors of the Hospitality Industry
  • Food and Beverage. Most commonly known as F and B, the food and beverage industry is the largest sector of the hospitality industry, estimated to bring in around 50% of all meals eaten in the US today. ...
  • Travel and Tourism. ...
  • Lodging. ...
  • Recreation and Entertainment.


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There are 7 major components of Tourism Marketing: 7A's which are: Attraction, Accommodation, Accessibility, Amenities, Activities, Affinity, Actors, and Acts.

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Hospitality is a field that focuses on providing accommodations to visitors at hospitality-related industries, such as hotels, motels, restaurants, cruise ships, country clubs, casinos, and convention centers, while tourism is focused on providing quality attractions and events in order to entice tourists to come.

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Hospitality is a component of the tourism industry, as it provides services and amenities to tourists. However, tourism is a broader industry encompassing various sectors, including transportation, accommodation, and attractions.

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Definition: Visitors may be classified as either as international visitors, or domestic visitors.

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Forms of tourism: There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound tourism. These can be combined in various ways to derive the following additional forms of tourism: internal tourism, national tourism and international tourism.

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The tourism components 4As (Accommodation, Access, Amenities and Attractions) are the ones that tourism managers should consider in the development of the destination and ensure that all components are best suited with the quality and requirements of visitors (Haneef, 2017).

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There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound tourism. Domestic tourism refers to activities of a visitor within their country of residence and outside of their home (e.g. a Brit visiting other parts of Britain).

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The five Ps (product, price, place, promotion and people) are the elements of the marketing mix.

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The table shows that there are four main motives which arise whatever the travel experience; Novelty Seeking, Escapism/Relaxation, Relationships and Self Development.

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The preservation and economic growth of regional communities and protected areas are fundamental tenets of sustainable tourism. Education, readiness, and knowledge. Improving the tourist's attitude toward the environment. Minimizing the damage through better awareness and consideration of the impact he creates.

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There are six major components of tourism, each with their own sub-components. These are: tourist boards, travel services, accommodation services, conferences and events, attractions and tourism services.

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