What are the common rules in a hotel?

Hotel guests must have appropriate clothes and footwear when they are moving through the public spaces of the hotel. It is not allowed to take explosive, weapons, inflammable materials or other dangerous chemicals in to the hotel. It is not allowed to bring food and beverage from outside in the hotel.



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Top 12 guest expectations in a hotel
  • Mobile check-ins and digital keys.
  • Cleanliness matters.
  • Reliable safety policies.
  • Easy and efficient communication.
  • Value for money.
  • Mobile information and ordering.
  • A suitable menu.
  • High-quality but authentic service.


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List of Standard Room Status Codes Used by The Housekeeping
  • OCC - Occupied.
  • VC - Vacant & Clean.
  • VD - Vacant & Dirty.
  • OR - Occupied & Ready.
  • OC - Occupied & Clean.
  • OD - Occupied & Dirty.
  • CO - Check Out.
  • OOO - Out of Order.


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Extend a welcome: Make eye contact, smile, say hello, introduce yourself, call people by name, and extend a few words of concern. Notice when someone looks confused: Stop and lend a hand. Take time for courtesy and consideration: Kind words and polite gestures make people feel special.

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Early tall-building designers, fearing a fire on the 13th floor, or fearing tenants' superstitions about the rumor, decided to omit having a 13th floor listed on their elevator numbering. This practice became commonplace, and eventually found its way into American mainstream culture and building design.

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A lot of hotel safe models' default codes are as simple as “0000” or “000000.” Other popular codes include “1-2-3-4” or “1-2-3-4-5-6.”

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Ever wonder why you've never stayed in a hotel room on the 13th floor? The answer is simple: The floor doesn't exist. It all comes down to triskaidekaphobia, or the fear of the number 13.

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The 6 Most Important Things To Hotel Guests
  • Hotel Cleanliness. One of the most important aspects of any hotel is its cleanliness. ...
  • Room Comfort. Guests want to feel comfortable in a hotel because it is their temporary home away from home. ...
  • Quality of Previous Guest Reviews.


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When a guest comes within ten (10) feet of a team member(s), the team member(s) should cease their conversation to acknowledge the approaching guest. At approximately five (5) feet our team members should acknowledge the guest(s) with a nod or greeting, whenever appropriate.

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Regardless of the your Department within the Hotel – Unacceptable behaviour includes unwanted physical contact, stalking, offensive comments, joking about somebody (whether using words or body language) and publishing, circulating or displaying offensive material or pictures.

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Avoid arguments, remain calm, and be polite Arguing can result in nothing but the worst situations. KEEP YOUR CALM, even if their arguments and complaints seem unfair. Note that no matter what, THEY ARE STILL YOUR GUESTS. Treat them with respect and give them their space and time to voice their concerns.

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Add avoiding rooms on the first and second floor to your hotel safety checklist, as these are the areas most prone to crime. Rooms on the 3rd-6th floors are ideal. Not only is there typically less crime on these floors, but in the event of an emergency, you can quickly get downstairs and evacuate the building.

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Some accommodation providers have tried to prevent possible mischief by removing 420 as a room number entirely. Over the years other hotel guests have noticed other attempts by hotels to circumvent the enthusiasm of stoners for the number 420.

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But it doesn't stop there – the number 13 itself is considered unlucky which is why it is rare to spot a restaurant that has a table #13, a hospital with a room or bed bearing the number 13, a hotel with a 13th floor or a room number 13. How does this superstition affect hotels? Here's the thing.

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