What are the rules for friends and family railcard?

To use it, at least one of the group travelling must be named on the Railcard and there must also be at least one child travelling on a child rate ticket. The named Railcard holder must travel for the entire journey with any passengers who have been bought discounted tickets.



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The two adults don't need to travel together but you do need to be travelling with at least one child between the ages of 5 and 15 to be eligible for the discount. What's more, up to four adults and four children can travel on the same card and receive the savings.

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The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.

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No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

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You can use your Network Railcard to get discounts on tickets for travel from 10:00am Mondays to Fridays and at any time on Saturdays, Sundays and Public Holidays. Please note, the 10:00am Monday to Friday Network Railcard time restriction applies to all ticket types.

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You can use your Railcard on all franchised train operating companies that provide services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.

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The Two Together Railcard is for two adults (people aged 16 or over) travelling together. It gives no discount on child fares. If you are an adult travelling with a child then the Family & Friends Railcard is the Railcard you need.

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Don't worry it can be replaced. You are entitled to apply for one replacement in the event of loss or damage.

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A: Yes. You must show your valid Family & Friends Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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When can I use a Family & Friends Railcard? A Family & Friends Railcard can be used for travel across the National Rail network at any time of the day, apart from journeys between two stations within the London and South East area during morning Peak hours.

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You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

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Can I use the Two Together Railcard when I am travelling on my own? No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.

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You will be asked to provide either a passport or driving licence or EEA National Identity Card number and you will also need a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.

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A Network Railcard will not give you discounts on Advance tickets, Season Tickets, First Class tickets, Oyster pay as you go, Eurostar tickets, special excursions or charter trains, or in conjunction with some Train Company special offers.

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No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

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Customers will be able to store their digital railcards on up to two smartphones. In cases where there are two railcard holders, they can both store the railcard on their devices. The app will have a holographic logo in the design, which moves as the customer holds their smartphone and prevents the use of screenshots.

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Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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