What are the rules for super off-peak tickets?

Time restrictions apply on journeys taken Monday to Saturday, and tickets won't be valid on trains that depart:
  • Before 12:01, and between 16:00 and 19:00 from London Waterloo;
  • Before 12:01, and between 16:00 and 19:04 from Vauxhall;
  • Before 12:01, and between 16:09 and 19:09 from Clapham Junction;




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Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following morning. All travel must be completed by this time.

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Super-Off Peak tickets give you flexibility and you can use the ticket on any service to your destination within the super off peak times. If you want to travel at a time when Off-Peak or Anytime tickets only would be needed, you'll just need to pay the difference.

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Super Off-Peak is the period within the day where the cost of electricity is at the lowest.

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In general, Off-Peak hours begin at 09:30 from Monday to Friday in cities and large towns, and at 09:00 everywhere else. If your train is scheduled to depart after this time, you can travel with an Off-Peak ticket. Weekends and bank holidays are Off-Peak all day.

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You can buy anytime from twelve weeks before you travel, right up to when you arrive at the station from the ticket office or machines.

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Super off-peak trains run between 10:00 to 15:30, and then from 19:15 onwards during weekdays. You can also travel super off-peak during weekends and bank holidays.

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Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.

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In general, Off-Peak hours begin at 09:30 from Monday to Friday in cities and large towns, and at 09:00 everywhere else. If your train is scheduled to depart after this time, you can travel with an Off-Peak ticket. Weekends and bank holidays are Off-Peak all day.

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An Open Return is a flexible ticket that doesn't make you choose a specific time or date to return. They're valid for one calendar month from the date of the outward journey. There are a few types of Open ticket: Anytime: fully flexible tickets that can be used on peak and off-peak services.

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If your connecting train is with the same carrier as the delayed train you will be able to travel on the next available train to your destination. Speak to the train staff to find out if you can board the next train with your existing ticket as you may need to exchange the ticket for a new one, free of charge.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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