What are the three different travel agents?

The types of travel agents can also be distinguished by their business model. There are three major business models that are used: independent, multiple, miniple.



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In this essay, we will outline three of the main 3 types of travelers who use travel agents: business travelers, leisure travelers, and special interest travelers.

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Travel agencies are basically categorized into two types-: Retail Travel Agency and Wholesale Travel Agency. A retail travel agency sells tourists products directly to the public on the behalf of the products suppliers and in return get commissions.

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Let's take a look at the six main types of travel agencies and the strategies they use to stay relevant and essential to their customer bases.
  • Offline Travel Agency. ...
  • Online Travel Agency. ...
  • Wholesale Travel Agency. ...
  • Business Travel Agency. ...
  • Leisure Travel Agency. ...
  • Niche Travel Agency.


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The top 10 online travel agencies
  • Booking.com.
  • Agoda.
  • Lastminute.com.
  • Expedia.
  • Hotwire.
  • Bookmundi.
  • Skyscanner.
  • Kiwi.com.


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Most travel agents will work for a travel agency, even those who work as a home-based travel advisor. Travel agencies provide travel advisors with the resources they need to become successful travel salespeople. Agencies will provide initial training, mentorships and ongoing education for travel agents.

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The primary role of a travel agent is to help people make travel arrangements, which might include booking flights, hotels, sightseeing tours, and making dining recommendations. A travel agent assesses each customer's unique needs, preferences, and budget to ensure their trip goes as smoothly as possible.

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Travel agents can use various skills depending on their specific duties, but most travel agents have these basic skills to be successful:
  1. Customer service. ...
  2. Reading comprehension. ...
  3. Scheduling. ...
  4. Negotiation. ...
  5. Sales. ...
  6. Information technology. ...
  7. Money handling. ...
  8. Time management.


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There are 84,481 Travel Agencies businesses in the US as of 2023, an increase of 6.8% from 2022.

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A traditional travel agent is always looking to get you the right price and will do all of the necessary research to determine if it is actually the best deal. In addition, traditional travel agents have access to exclusive deals and offers that are not available online.

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The trusted book defines a tourist as “one that makes a tour for pleasure or culture” and a traveler as “one that goes on a trip or journey.” There really isn't much of a distinction between the two.

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1. Booking Holdings. Booking Holdings, which is inclusive of brands such as Booking.com, Priceline, Agoda, Rentalcars.com, Kayak and OpenTable, held steady at number one this year, with 2022 sales topping $121 billion, up significantly from $76.6 billion in 2021.

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Generally, leisure travel agencies' main revenue is from commissions vendors pay on vacation packages, cruises, air, and other add-ons. However, consultation fees and service fees are becoming more common as agencies try to diversify income sources to become less dependent on supplier commissions.

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Yes—and now they're called travel advisors. They could be more helpful than you may think. If the idea of using a travel agent to plan your next trip sounds like recommending a rotary phone to confirm your flight reservation, think again.

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8 Great Reasons NOT to Use a Travel Agent
  • You Know How to Book Your Own Trips. ...
  • You Have Time to Research and Book Your Own Travel. ...
  • You Know Exactly What You Want. ...
  • You Like Non-Traditional Travel Components. ...
  • You Can Find Better Travel Deals. ...
  • Quirky or Complicated Trip Planning Scenarios.


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Most trips probably don't require the services of a travel agent, but if you're planning something that involves any of the complications outlined above you might benefit from the help. These are people who do this for a living, so sometimes it's best to leave the planning to a professional.

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The Travelport survey, which was released in November, found that 50 percent of millennials or Gen Y (those born from 1981 to 1996) and 25 percent of Gen Z (those born from 1997 to 2012) nearly always turn to travel professionals for recommendations, either travel agents or tour operators.

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