Behaviour complaints. Impersonating another courier. Sharing your account with another person. Incorrect pricing (collecting more money, reporting incorrect cash, etc.)
People Also Ask
You can find this information in the app from the All deliveries menu option. Alternatively, you can also check your earnings in the Performance screen. Positive balance means that Bolt owes you a sum of money that you can receive as a payout. Negative balance means that you owe Bolt money.
We understand that there might be situations when you need to cancel your request. Please note that in some cases you will be charged a cancellation fee. Cancellation fees are applied in the following situations: If you cancel your request more than 2 minutes after the driver has accepted.
Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.
A Bolt Driver in your area makes on average $18 per hour, or $0.16 (9.039%) more than the national average hourly salary of $17.76. California ranks number 4 out of 50 states nationwide for Bolt Driver salaries.
We use the information on your driving licence data and the selfies you provide to us to verify and authenticate your identity on an ongoing basis for safety and security purposes.
It is also possible to call the driver and this option will be available in the app for 24 hours after the ride ended. If you can't reach the driver or more than 24 hours have passed, please contact our Support team for assistance.