What does Disney do with lost items?

Lost and found that's more than a day old will be send to a central processing location, and you'll need to fill out an online form to try to reunite with your item(s). But if you realize you left something behind while you're still in the park (or Springs, etc.), you can check in person.



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It's common for each day to produce a tote of red hats, blue hats, straw hats, etc. and each bin is labeled with the date it was procured. Hold onto your hats! They're some of the most commonly lost items at Disney World!

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Walt Disney World Resort uses Chargerback to help track lost and found items. Here's how: Answer a short series of questions about your missing property and we'll help you locate it. Check your email for a notification with your Lost Item claim number.

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How Long are Items Held at Lost & Found? According to Disney's website, items that are of higher value such as cameras, phones, jewelry, etc., are held for 90 days. Items that are of lesser value, such as sunglasses, toys, shirts, etc., are held for 30 days.

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Sometimes you can get lucky and find your item here. All lost items are turned in to the Guest Services at the front of each park. Rounds are made about every two hours and Cast Members collect lost items from every location, and they are transported to the front of the park to Guest Services.

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In Disney World, more often than not, the child has not gone far from the place where you were separated. However, if the parent cannot be located, the Cast Member will escort the child to the designated Lost Children area. They will wait for you there.

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When prepared food goes unused at Disney Parks, it doesn't get tossed—it gets donated. The Disneyland® Resort donates over 2,000 pounds each month to Second Harvest Food Bank of Orange County.

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Which messy item does Disney not sell anywhere inside the park? Answer: Gum is not sold at Disney World. However, you can bring your own gum into the park.

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On a yearly basis, Lost and Found Cast Members collect more than 6,000 cell phones, 3,500 digital cameras, 18,000 hats, and 7,500 autograph books!

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You're not likely to encounter fires the next time you visit Walt Disney World, but be prepared to evacuate if you hear this code. A cast member uses the term “Signal 70” when reporting a lost child.

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Make sure your child can recognize who a Walt Disney World Cast Member is when you first enter the park, point out their Cast Member name badge and explain that anyone who has these badges could help them if they were to be lost.

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Walt Disney World is finally phasing out its complimentary plastic bags in favor of reusable shopping bags. Themed reusable shopping bags were introduced for purchase at World of Disney in Disney Springs in 2018, and then at the theme parks and resorts in 2019.

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