Does Disney find lost items?

Walt Disney World Resort uses Chargerback to help track lost and found items. Here's how: Answer a short series of questions about your missing property and we'll help you locate it. Check your email for a notification with your Lost Item claim number.



People Also Ask

How Long are Items Held at Lost & Found? According to Disney's website, items that are of higher value such as cameras, phones, jewelry, etc., are held for 90 days. Items that are of lesser value, such as sunglasses, toys, shirts, etc., are held for 30 days.

MORE DETAILS

Once you've reported a lost or unclaimed item, you'll receive an email notification from Chargerback with your lost item report number. Chargerback will provide information from your report to the Disneyland Resort so that we can look for your item and return it to you if it is found.

MORE DETAILS

Sometimes you can get lucky and find your item here. All lost items are turned in to the Guest Services at the front of each park. Rounds are made about every two hours and Cast Members collect lost items from every location, and they are transported to the front of the park to Guest Services.

MORE DETAILS

Report Lost and Unclaimed Items Once you've reported a lost or unclaimed item, you'll receive an email notification from Chargerback with your lost item report number. Chargerback will provide information from your report to the Disneyland Resort so that we can look for your item and return it to you if it is found.

MORE DETAILS

Your item(s) will be available for seven (7) days at Lost and Found Pick-Up at the Disney Springs® Town Center Storage House, open daily from 10 a.m. to 6 p.m. The Disney Springs Town Center Storage House is located near Gate 1 of the Walt Disney World® Transportation Bus Stop.

MORE DETAILS

Report Lost and Unclaimed Items Once you've reported a lost or unclaimed item, you'll receive an email notification from Chargerback with your lost item report number. Chargerback will provide information from your report to the Disneyland Resort so that we can look for your item and return it to you if it is found.

MORE DETAILS

Disneyland Lost Child Protocol If a Disney Cast Member encounters a lost child under the age of 11 years old, then they are escorted to the Baby Care Center (Disneyland) off the Central Hub at the end of Main Street or the Baby Care Center (Disney California Adventure) in the Pacific Wharf area of the park.

MORE DETAILS

When prepared food goes unused at Disney Parks, it doesn't get tossed—it gets donated. The Disneyland® Resort donates over 2,000 pounds each month to Second Harvest Food Bank of Orange County.

MORE DETAILS

It's common for each day to produce a tote of red hats, blue hats, straw hats, etc. and each bin is labeled with the date it was procured. Hold onto your hats! They're some of the most commonly lost items at Disney World!

MORE DETAILS

As the company shifted to streaming, it seemed set up to lap Netflix and eat the box office at the same time. But today, Disney's stock is at a nine-year low. Operating margins are down 75 percent. Disney+ lost $4 billion last year.

MORE DETAILS

On a yearly basis, Lost and Found Cast Members collect more than 6,000 cell phones, 3,500 digital cameras, 18,000 hats, and 7,500 autograph books!

MORE DETAILS

Finishing the hot dog after walking about 30 steps, Disney said, “There needs to be a trash can here.” This is how the 30-step rule for trash cans in Disney parks was instituted. So, at every Disney theme park, you will find garbage cans conveniently placed every 30 steps, encouraging guests to throw away their trash!

MORE DETAILS

Even though the copyright for an old version of Mickey might be expiring soon, Disney does not have to worry about losing Mickey in its entirety. As long as Disney continues to tweak Mickey Mouse, it can get new copyrights and endlessly renew trademarks. So Mickey is here to stay!

MORE DETAILS

Photos and videos taken at select theme park attractions. Professional photos taken in picturesque park locations during a Capture Your Moment photo session at any of the 4 theme parks: Magic Kingdom Park, EPCOT, Disney's Hollywood Studios or Disney's Animal Kingdom theme park.

MORE DETAILS

All Walt Disney World theme parks, and Disney Springs, have metal detectors for guests to walk through. If a guest's bag sets off the metal detector, they are asked to step to the side for a bag search performed by a security team member.

MORE DETAILS