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What does it mean if a Delta E credit is closed?

If you checked into your flight and then decided to cancel, it will mark it as closed. Unfortunately, you have to call customer service to fix it but it's painless... once you actually get through to them.



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Transferring eCredits requires that the passenger being transferred is an active Delta SkyMiles member and that credit be issued in their name. Please keep in mind that these credits cannot be sold or given away for cash; they can only be used towards booking travel on Delta in future bookings.

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Delta eCredits usually expire after one year from date of purchase (not from the date of the original flight).

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To check the status of your refund or eCredit and for questions, call:
  1. 800-847-0578 within the U.S. or Canada.
  2. 404-715-5417 within Atlanta, Georgia or outside the U.S. and Canada.


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If your travel voucher is about to expire, the first thing that you should do is contact the airline that issued the voucher. Many airlines have been extending vouchers that were issued over the past two years. If the airline won't extend your voucher, you may still have options.

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Delta has four tiers of elite status: Silver, Gold, Platinum and Diamond. You can earn status by flying and spending enough within a single calendar year, and once earned you'll keep it through the following calendar year. So if you earn Gold status in February 2023, you'll keep it through the end of 2024.

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