What does Uber charge $9.99 for?

Uber One—also known as Uber Pass in some areas—is a $9.99 monthly subscription that gives you discounts on Uber rides and Uber Eats orders. Subscriptions renew automatically. If Uber charges you $9.99, it's most likely for an Uber One or Uber Pass membership.



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What is Uber Pass? Uber Pass is a membership that allows you to save on the Uber and Uber Eats apps. For a monthly fee, you will get discounts on your UberX and Uber Flash trips, your food orders, and more through the Uber Eats app.

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Subscription service Eats Pass is a $9.99 monthly subscription membership you can add to your Uber Eats account. There are two primary Uber Eats Pass benefits (available to users in the U.S. and most of Canada besides Quebec): $0 delivery fee at eligible restaurants, though you're still on the hook for service fees.

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Why has a merchant charged me $1 (e.g. Uber)? This is simply one of the security measures that some merchants use to protect their customers. Merchants may contact us to confirm that your Card is valid and not lost or stolen. This is achieved by processing a $1 authorisation charge.

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Call Uber support and provide the time and fare amount. They will be able to refund you if you are able to prove the discrepancy.

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Even if you used a credit or debit card, it may still be difficult to trace the purchase as Uber does not provide detailed information about transactions. If you suspect that someone has used your card without your permission, contact your bank or credit card company immediately.

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Start saving now on Uber and Uber Eats with an Uber One membership. Become a member for just $9.99/month.

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You can purchase an Uber One membership directly in the app. In the Uber Eats app: Tap “Account” in the lower-right corner. Tap “Uber One” and follow the prompts to enroll.

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Canceling Uber One Because Uber One provides benefits for both Uber Eats and the traditional Uber ride app, you can cancel the service in either app. If you cancel your Uber One membership at least 48 hours before your next billing date, you will not be charged again.

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If that person used your card on their account, tell Uber that the card, or card number, was stolen or used without your permission. They may require a police report to give you a name. You can see if you can get a copy of a receipt for the charges on your debit card and see what you get.

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