Several flight attendants were stabbed or slashed, and both pilots were murdered by Fayez Banihammad and Mohand al-Shehri when they breached the cockpit, allowing Marwan al-Shehhi to commandeer the flight controls.
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There were forty-four people on board: 2 pilots, 5 flight attendants, 33 passengers and 4 hijackers. There were 6 passengers and 4 hijackers in first class, and 27 passengers in coach. The thirty-seven passengers (including the four terrorists) represented a load factor of 20% of the plane's capacity of 182.
According to the 9/11 Commission Report, the series of calls from the flight provided vital information both to the ground and to the passengers. Calls from on board the plane revealed that: the plane had been hijacked.
What objects were found among the wreckage? Primarily airplane wreckage, some personal effects, and a very small amount of unidentified human remains were found.
The hijackers inside the cockpit are heard yelling No! over the sound of breaking glass. The final spoken words on the recorder were a calm voice in English instructing, Pull it up. The plane then crashed into an empty field in Stonycreek, Pennsylvania, about 20 minutes' flying time from Washington, D.C.
The impact killed hundreds, including everyone on the plane and many more inside the South Tower. Somewhere in the neighborhood of 300 people survived the crash, but were trapped by the catastrophic damage done to the skyscraper as well as the heat, fire, and smoke filling its upper levels.
On Sept. 11, 2001, 343 firefighters and paramedics were killed, most when the towers collapsed. Now, an equal number have died from 9/11-related illnesses, the FDNY says.
The WTC is New York's most lethal construction project, with 60 fatalities. However, the Brooklyn Bridge is NYC's deadliest if you adjust for project size. Its death rate is twice as high as the WTC – 50 fatalities per thousand workers compared to 17.14.
The hijacked Flight 175 struck floors 77 to 85 of the South Tower (2 WTC) 17 minutes later at 9:03 a.m. When the towers were struck, between 16,400 and 18,000 people were in the WTC complex. Of those, the vast majority evacuated safely.
A massive rescue, relief, and recovery effort began in the aftermath of the 9/11 attacks. Recovery operations lasted for nine months at Ground Zero, ending on May 30, 2002.
Adding up the earnings and physical capital losses, Bram, Orr, and Rapaport estimate the total cost of the World Trade Center attack to be between $33 billion and $36 billion.
Any plane debris there was mixed with hundreds of floors of concrete and steel, office furnishings and materials, and bodies — all of which complicated the case, investigators have said. Flight 93 wasn't lost to the crash. It was just buried, McCall said.
A new documentary explores the theory that hijackers planned to take down a fifth plane on 9/11. But the theory raises many questions, not least why neither the FBI or the US government's landmark investigation into the disaster ever mentioned anything about United 23.