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What happens if I dont have my Railcard on me?

If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. Minor delays on some routes - Check to see if your journey is affected.



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Yes! Your discounted ticket is not valid unless you bring your Railcard with you. Luckily if you buy online, you can add your Railcard to your digital wallet, so you won't forget it!

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Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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If you've lost your card or forgotten it you can login to your account. If you have already purchased a discounted ticket and you can't access your Railcard you'll need to speak to station staff before getting on the train to exchange your ticket, otherwise onboard you may have to purchase a full price ticket.

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If you've lost your card or forgotten it you can login to your account. If you have already purchased a discounted ticket and you can't access your Railcard you'll need to speak to station staff before getting on the train to exchange your ticket, otherwise onboard you may have to purchase a full price ticket.

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In the unfortunate scenario where you lose your device, you can simply add your digital Railcard to a new device. If your Railcard is already associated to two devices, please log in to your account and you will find an option to Manage your devices for any active Railcards you own.

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To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

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You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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Unfortunately, you can only have one version of your Railcard – either plastic or digital.

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Customers will be able to store their digital railcards on up to two smartphones. In cases where there are two railcard holders, they can both store the railcard on their devices. The app will have a holographic logo in the design, which moves as the customer holds their smartphone and prevents the use of screenshots.

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If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.

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You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.

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Railcards allow you to save up to 33% off most rail fares, including discounts on Advance Purchase tickets. There are eight different railcards available.

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Yes. You can buy a digital or plastic Two Together Railcard for another person as long as they are aged 16 years or over. You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder).

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If you bought your physical Railcard at a rail station, you must carry your separate 16-25 Photocard that was issued at the time of purchase (or where appropriate a 'Permit to travel without Photocard') and you must present this in any circumstance where you present your physical Railcard (i.e. when buying tickets and ...

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National railcards They cost £30 (£20 for the Disabled Persons card). Not just for Brits! You don't need to live in Britain or be a UK citizen to be eligible. However, they can only be posted to UK addresses.

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If you have purchased a digital 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.

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At a station You can also apply for your Railcard by visiting any staffed station ticket office within the Network Railcard area and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and before you need to depart for your journey.

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Unfortunately you can only have one version of your Railcard – either plastic or digital.

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If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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You will need to click Manage my Railcard on the website homepage to log in to your account. Once logged in, click on 'Details' under your active digital 16-25 Railcard, then click on 'Manage Digital Devices' to request a new download code or manage the number of devices your Railcard is on.

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