What happens if I have to cancel a non-refundable flight?

Understanding 'nonrefundable'
Depending on the ticket type, often, 'nonrefundable' simply means: The airline will not give you all of your money back if you cancel (true for most basic economy tickets). The airline will not refund your ticket value as cash (it will be remitted as a voucher instead).



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Rescheduling a nonrefundable fare to a different date is usually possible, but it most often comes with a substantial penalty charge. For passengers in some deeply discounted fare classes, like basic economy, rescheduling a nonrefundable fare is not allowed.

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If your flight is at least 7 days away from the time of booking, you are entitled to a full refund within the first 24 hours of booking with no fee. This only applies to tickets bought directly through the airline and not via other services providers such as online travel agencies (OTAs).

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The 24 Hour Cancellation Rule
Many airlines offer a 24-hour cooling-off period as a customer service policy, allowing you to cancel your flight, incurring no fees if you change your mind or otherwise need to cancel within 24 hours of booking. This policy typically applies to both refundable and non-refundable tickets.

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If you purchased a round-trip flight and need to change the first leg to a different day, your best bet will likely be to pay the change fee and book a new flight. If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee.

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Can you reschedule a flight? Yes, you can reschedule or cancel a flight. However, you may need to pay a change or cancellation fee depending on the airline you booked with and the fare class of your ticket.

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Flexible tickets Anytime, Off-Peak and Super Off-Peak can be bought as Single or Returns. Single tickets - each is refundable. Return tickets - are refundable where both directions are unused.

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Depending on the airline, travelers may be charged a rebooking fee to get on another flight. Some airlines may also charge the difference in airfare — meaning a missed flight can be a costly inconvenience.

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Top Reasons Most People Cancel Trips
  • Injury or Illness. Sickness and injury are the top reasons for cancelling a trip. ...
  • Death. ...
  • Natural Disaster. ...
  • Acts of Terrorism/Evacuation. ...
  • Financial Default of the Travel Company.
  • Death or Hospitalization of Host.
  • Residence Damage. ...
  • Jury Duty or Military Deployment.


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There are several reasons why flights may be canceled, including bad weather, air traffic restrictions, lack of airplane or staff, technical problems, and low passenger numbers.

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Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.

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Our fares and fees are non-refundable, so if you cancel, miss, or do not take your flight you will not receive a refund, except as stated in these Terms. If you cancel your Booking in full within 24 hours of making the Booking, we will give you a full refund minus the Cancellation Fee listed in our Fees and Charges.

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Cancelling a non-refundable bookings may result in a full charge of the booking. Free cancellation means that the booking can be cancelled within a certain period of time. For example, some properties allow you to cancel 48 hours before check-in time. Beyond the arranged time, any cancellation may be charged a fee.

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