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What happens if I miss my ferry at Dover?

If you miss your ferry due to delays at the port or problems with the ferry operator, you'll usually get put on the next available boat.



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If you are running late and are likely to miss your ferry, we suggest proceeding to the port to see if the ferry company will allow you to change the ticket to a different day or departure time. Keep in mind that if you do miss your ferry, the tickets are non-refundable.

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Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.

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Vehicles. For most routes, you should plan to be in line at the tollbooth at least 20 minutes in advance of the sailing.

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Generally yes, but not all ferry companies currently offer e-ticket options. Once you complete your online booking, a confirmation email will provide details about the check-in process. If e-tickets are supported by your ferry company, you'll only have to download them to your phone.

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Yes - Travel up to 72hrs before/after your booked crossing time.

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If you are travelling as a foot passenger, the final passport control and security check takes place when you are called to the gate for the bus that takes you from the terminal to the ferry. You will also have had to show your passport when yo check-in. French Customs officers may be at Caen.

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Travelers can take most food items on the ferry to France as long as they are for personal consumption and do not exceed the allowed quantities. However, it is important to check the latest food import regulations to ensure that the items you plan to bring are allowed.

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