What happens if my cruise gets canceled?

When your trip is cancelled, your cruise operator should offer the choice of an alternative or a refund. When a sailing is cancelled and an overnight stay becomes necessary, your cruise operator should offer you accommodation free of charge, if possible. This can be on board the ship, or ashore.



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If a port of call is cancelled during the course of a voyage, guests will be alerted via letters sent to their rooms and announcements over the ship's loudspeakers. All port fees related with that specific port of call will be returned, as will any shore trips booked via the cruise line for that port.

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Will a cruise line cancel a cruise due to weather? The safety of passengers and crew is always the top priority, so if weather conditions are severe enough to warrant it, yes, cruise lines will cancel sailings. If that happens before you set sail, you will be given a full refund.

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Because cruise ships can move around bad weather, full cancellations are rare. But they can and do happen. Cruise lines are loath to cancel sailings and try to wait as long as possible before making a decision, while still trying to give passengers enough lead time to make alternate plans if necessary.

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In some cases, a canceled cruise is subject to a partial or complete refund. Conditions vary from one cruise line to another, however, so there is no hard and fast answer that will apply to all canceled cruises. Many people book cruises through travel agents, who offer refund policies.

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Here are some examples: The unexpected death, illness, or injury of you and/or a family member. Being unable to participate in a sporting event due to a medical condition when the purpose of the trip was participation in that sport. Unforeseen natural disasters at home or at the destination.

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From 29 to15 days prior to sailing, the penalty is 75% of the total fare or the standard deposit amount, whichever is greater. From 14 days prior to sailing to the day of your cruise, the penalty is 100%* of the total fare.

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Broadly speaking, you can transfer virtually any existing reservation that hasn't already been paid in full, and we're standing by to walk you through the process, which typically involves little more than filling out a simple form.

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Cruise ships can treat a wide range of illnesses and injuries on board. Some onboard medical facilities look like urgent care centers, while others are more like doctor's offices. Health insurance often does not cover medical care on cruises, but travel insurance might.

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And last year, a new federal rule went into effect that requires a cruise line to offer a full refund for a cruise that begins in the U.S. and is canceled or is delayed by at least three days. The law also makes cruise lines refund any prepaid fees.

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With the new monthly payment feature, guests can extend their payment on a monthly basis based on the number of months prior to sailing (for instance, if the final payment date is six months away, guests will make six equal payments after the initial deposit is made).

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From 30 to 22 days prior to arrival, 25% from the cruise full rate will be charged as a cancellation fees. From 21 to 15 days prior to arrival, 50% from the cruise full rate will be charged as a cancellation fees. From 14 days till day of check in, 100% from the cruise full rate will be charged as a cancellation fees.

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Typically the person who cancels must file a claim for reimbursement provided he is canceling for a covered reason. The remaining person is charged a single supplement because he is now sailing solo in a cabin meant for two. Many policies provide for this situation, but you must pay any fees and file for reimbursement.

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If the delay goes over eight hours, a hot meal should be provided. If you're subject to a delay, you would have the right to an alternative cruise or a refund if the delay causes a significant change to your original booking. In practice this means that the delay would have to be quite long.

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A few passing showers are little cause for concern, and there are plenty of things to do inside until the rain stops. A storm, squall, or hurricane is a different matter. If your ship is in danger of encountering seriously bad weather, here's what you can expect to happen: The captain will change course.

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