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What is the new refund law for cruises?

And last year, a new federal rule went into effect that requires a cruise line to offer a full refund for a cruise that begins in the U.S. and is canceled or is delayed by at least three days. The law also makes cruise lines refund any prepaid fees.



In 2024 and 2025, the U.S. Federal Maritime Commission (FMC) and equivalent bodies in Europe introduced significant new protections for cruise passengers. The "new" refund law stipulates that cruise lines must provide a full cash refund (rather than just a Future Cruise Credit) if a voyage is canceled by the cruise line for any reason. Furthermore, passengers are entitled to a refund if there is a significant delay (usually more than 24 hours) in embarkation or if the ship fails to depart from a port of call and cancels the rest of the trip. The law also requires cruise lines to process these refunds within 60 days of a valid request. One of the most important 2026 updates is the requirement for "fee transparency," meaning cruise lines must show the full price (including port taxes and mandatory fees) upfront. While this law significantly protects consumers from "junk fees" and forced credits, it is a grounded tip to remember that it generally does not cover cancellations made by the passenger (such as getting sick or missing the boat); for those situations, you still need a robust third-party travel insurance policy.

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Standard Cancellation Fees: 59-30 days prior to commencement of services: 50% of total price* plus Travel Protection payments. 29-1 days prior to commencement of services: 80% of total price* plus Travel Protection payments. On departure day and later: 100% of total price* plus Travel Protection payments.

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Changing Dates: If you need to change the dates of your cruise, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with changing the dates, especially if you are changing to a more expensive time of year.

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The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member. Weather or common carrier related issues (varies by policy) Unforeseen natural disasters at home or the ...

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From 30 to 22 days prior to arrival, 25% from the cruise full rate will be charged as a cancellation fees. From 21 to 15 days prior to arrival, 50% from the cruise full rate will be charged as a cancellation fees. From 14 days till day of check in, 100% from the cruise full rate will be charged as a cancellation fees.

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Cancelling a holiday due to illness You might be able to get a partial refund if you pay a cancellation fee. If your insurance specifically includes cancellation cover, you should be okay to claim, but there might be some obstacles.

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A booking made under the non-refundable deposit cruise fare rate requires the payment of a non-refundable deposit at the time of booking. The deposit is not refundable at any time after it has been paid. Payment of full deposit and full name are required for each guest at the time of booking.

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Royal Caribbean has cancelled a second Radiance of the Seas cruise due to continued propulsion issues and needed repairs. Royal Caribbean International has begun reaching out to guests booked on the September 8, 2023 departure of Radiance of the Seas with the news that the sailing has to be cancelled.

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If the cruise reservation is booked under your name, you may not transfer the cruise to someone else. You would need to cancel your reservation if you are unable to sail. As your voyage is soon, a fee will apply.

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Because cruise fares are based on double occupancy in each cabin, cruising as a single person can be expensive. Cruise lines make up for the absence of another passenger by charging what they call a single supplement that can be as high as 200 percent of the standard price.

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Cruise ships can treat a wide range of illnesses and injuries on board. Some onboard medical facilities look like urgent care centers, while others are more like doctor's offices. Health insurance often does not cover medical care on cruises, but travel insurance might.

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Most cruise insurance plans may cover medical emergencies, trip cancellation, trip interruption, medical evacuation, and lost, damaged, or stolen luggage when you're on a cruise. Cruise insurance can also cover cruise-ship disablement and pre-existing conditions, depending on when you buy coverage.

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