What happens if my Kiwi flight is not confirmed?

What happens if I don't get a confirmation? We won't keep you waiting for longer than 24 hours. In the rare case that your booking is not confirmed within this period, we'll either offer you an alternative or void your payment. Your money will remain in your bank account until we confirm your booking.



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If the carriers haven't confirmed any of your flights, we'll cancel the booking and send you a full refund. However, if we've received confirmation for at least a part of your trip, a full refund will no longer be possible.

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How long does it take to get a confirmation email for a flight? Some airlines, such as American Airlines, take up to 4 hours to send the email confirmation. Call the airline's reservation department directly if you still have not received your confirmation after 4 hours.

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In this case, your email could simply be sitting in someone else's inbox. If all else fails and you can't find that flight confirmation email anywhere, you're going to want to go directly to the airline. Calling and speaking with a representative on the phone is your best bet.

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A delay in receiving payments for your booking could happen due to reasons such as ongoing bank verification process, page timeout, or heavy web traffic. In this situation, the status of your flight booking will appear as “Pending Confirmation”.

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If you want to know everything about your flight, just log in to PNR Status of the airlines and details would be in front of your screen. PNR Status enquiry is the best way of gathering the confirmation about your flight. So when you fly with any Airlines, you should check the airline PNR Status before flying.

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Passengers can find their e-ticket files in the email sent to them. For domestic flights, passengers do not have to show their e-tickets at the security checkpoints. However, it is advised to carry a print copy of the ticket for international flights.

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Airlines will often notify you about delays and cancellations by email, text, or app notification if you provide the appropriate contact information when booking.

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