What happens if my train is Cancelled due to strike?

Generally, if your train is cancelled or rescheduled, you are entitled to a full refund from the firm you were due to travel with for any ticket type, including advance tickets (see how to claim your money back). This includes where the train is cancelled due to strike action.



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Generally, if your train is cancelled or rescheduled, you are entitled to a full refund from the firm you were due to travel with for any ticket type, including advance tickets (see how to claim your money back). This includes where the train is cancelled due to strike action.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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For single-use rail tickets: If you have paid for a single-use ticket, be it an advance ticket, off-peak ticket or anytime ticket, you should be eligible for a partial or full refund if your train is delayed due to the strikes.

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Most importantly, know that it is possible to travel on strike days. Trains run on some routes, and your rights to compensation and help in the event of disruption aren't any different. If there's a train scheduled to run, go ahead and catch it!

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

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“No Show” Policy: After departure, all fares are non-refundable and cannot be changed. Passengers who do not show or cancel prior to departure forfeit the entire amount of the no show trip segment.

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Generally speaking, most tickets are valid for a specific train only and cannot be used for any other service. However, some companies may offer flexible tickets that allow you to take an earlier or later service if available.

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In this case, you will almost certainly be directed to take the next train. Don't worry if you miss a following connection, you're covered all the way to your destination because of the cancellation (this also works for delays).

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Only the nation's freight rail lines face a pending strike, but commuters would likely be affected, too. Many commuter trains travel on tracks maintained and operated by the freight railroads and passenger railroads expect they'll have to shut down their operations once the freight strike starts.

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