What happens to my ticket if train is cancelled due to strike?

Generally, if your train is cancelled or rescheduled, you are entitled to a full refund from the firm you were due to travel with for any ticket type, including advance tickets (see how to claim your money back). This includes where the train is cancelled due to strike action.



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For single-use rail tickets: If you have paid for a single-use ticket, be it an advance ticket, off-peak ticket or anytime ticket, you should be eligible for a partial or full refund if your train is delayed due to the strikes.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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Leave as much time as possible during a rail strike Despite what some operators claim, strike days usually aren't extremely busy (unless there are lots of strike days in a row), so you won't find yourself struggling to board every single train. However, it's a good idea to check where your train starts from.

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You're entitled to a full refund if your train was cancelled and you couldn't take the next train or decided not to travel. If you didn't use your ticket, you can get a refund without any fees - it doesn't matter what type of ticket you bought.

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Only the nation's freight rail lines face a pending strike, but commuters would likely be affected, too. Many commuter trains travel on tracks maintained and operated by the freight railroads and passenger railroads expect they'll have to shut down their operations once the freight strike starts.

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If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

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Why are rail workers striking? Unions say they want a pay offer reflecting the rising cost of living. But the rail industry is under pressure to save money, after the pandemic left a hole in its finances. The industry says changes to ways of working need to be agreed in order for pay to go up.

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