What happens if my trains are Cancelled?

If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.



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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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Can I get an earlier train with an Advance ticket? Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.

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4 May 2023 A number of strikes on the national rail networks have been announced on dates in May and June 2023. Please keep an eye on the news and be aware that your travel may be disrupted. Rail workers are due to strike on Friday 12 May, Saturday 13 May, Wednesday 31 May and Saturday 3 June.

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A separate strike by the National Union of Rail, Maritime and Transport Workers (RMT) will take place on Friday 2 June 2023. The widespread disruption will see 20,000 railway workers in catering, train managers and station staff all take action as passengers face more travel chaos from three strikes in just four days.

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About Off-Peak and Super Off-Peak tickets Off-Peak and Super Off-Peak Day tickets are only valid on the date shown on your ticket, and Off-Peak and Super Off-Peak Returns are valid for 1 month from the date shown on your ticket. You can buy these tickets at any time before you travel.

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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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As of Nov 6, 2023, the average hourly pay for a Train Driver in the United States is $17.76 an hour. While ZipRecruiter is seeing hourly wages as high as $28.61 and as low as $8.65, the majority of Train Driver wages currently range between $14.18 (25th percentile) to $19.23 (75th percentile) across the United States.

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