What happens if you forget to tap out your contactless card?
You will be charged the single fare to the end of the route, so always remember to tap off in order to pay the correct fare. If you do forget to tap off and are overcharged as a result, please contact customer services.
People Also Ask
If you don't tap off, your card will be charged the maximum fare.
What happens if I touch in with one contactless card, and touch out with another on the same journey? It's important that you try to avoid doing this, as you'll be charged a maximum fare on both of your cards.
You can't pay accidentally—your contactless card or payment-enabled mobile/wearable device must be within 2 inches of the terminal for the transaction to take place. And you won't be billed twice, even if you accidentally tap twice.
Is contactless card payment secure? Contactless payments are actually safer than regular ones. The reason for this is because consumers identify themselves through a biometric systems or a PIN number, and the mobile payment system generates an individual security code for each transaction.
Missed Tap Off CostIf you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.
If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.
Because no signature or PIN verification is typically required, contactless purchases are often limited to a maximum amount per transaction, known as a Cardholder Verification Limit (CVM limit). Limits vary between banks.