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What happens if you tap in with one card and tap out with another?

What happens if I touch in with one contactless card, and touch out with another on the same journey? It's important that you try to avoid doing this, as you'll be charged a maximum fare on both of your cards.



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You won't get charged twice if you accidentally tap two cards on a reader at once – but you might find the payment goes from a different card to the one you want.

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Yes. Be sure to tap on when boarding and tap off when exiting to complete your trip. It is important to remember to tap off with the same card when exiting in order to close out the trip, as failure to tap off would leave the trip incomplete.

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You can't pay accidentally—your contactless card or payment-enabled mobile/wearable device must be within 2 inches of the terminal for the transaction to take place. And you won't be billed twice, even if you accidentally tap twice.

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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

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If your card was issued in the UK on Visa, MasterCard, Maestro or American Express and displays the contactless payment symbol, you should be able to use it to travel on bus, Tube, tram, DLR, London Overground and most National Rail services in London.

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Because no signature or PIN verification is typically required, contactless purchases are often limited to a maximum amount per transaction, known as a Cardholder Verification Limit (CVM limit). Limits vary between banks.

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When you use contactless or Oyster to pay as you go, there is a maximum amount of time that you can spend making a single journey on Tube, DLR, London Overground, Elizabeth line and National Rail. If you spend longer than the maximum journey time for your journey, you could be charged 2 maximum fares.

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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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However, should the rare occasion arise when, due to a systems problem or otherwise, a purchase occurs with not enough funds in the GOCard Debit Account (creating a “shortage” or “negative amount”), the “owed” funds will automatically be deducted from the next deposit.

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