What happens if you forget to touch in Oyster?

Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey Contactless - the refund... If you forget to tap in or out with your contactless card you'll get the same maximum fare as you would with Oyster.



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If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.

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Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.

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Daily capping Once you have made around three journeys (peak or off peak) in a day on any Tube, DLR, London Overground, the Elizabeth line or National Rail train within Zones 1-6 using Oyster/contactless you will pay no more and will be able to travel for free for the rest of the day.

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In addition to cheaper individual rides, when traveling with an Oyster Card, a 'cap' is automatically applied once you reach a certain amount each day. For example, the most you will ever spend in one day when traveling within zones 1 & 2 with an Oyster Card is £7.70.

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Daily capping Once you have made three bus or tram journeys in a day using your Oyster/contactless card you will pay no more and can travel for free the rest of the day.

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If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

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Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.

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You must use an alternative method of payment if you forget your Oyster photocard. We also have the right to charge you a penalty fare if you travelled without your Oyster photocard, and didn't pay for your journey.

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Supports cash: If you want to pay for your transport in London using cash, you can buy and top up an Oyster card with cash. This is normally a lot more cost effective than paying for a cash ticket, with the rare exception of a one-off single journey as you have to consider the cost of the Oyster card.

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It is significantly cheaper to travel in London using an Oyster card than it is to purchase individual tickets for each trip. The only reason you would want to just buy individual tickets is if you are only using public transportation once or twice during your stay.

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An Oyster Card will also save you money compared to using a Bus & Tram Pass to ride the buses and trams, which don't accept individual tickets or cash any longer. Oyster cards also have a capping system, which can save you even more money.

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If you only have pay as you go credit on your Oyster card, you can lend it to someone else. Two people can't use the same contactless or Oyster card for a journey. If you have a Travelcard, Bus & Tram Pass or discount added to your Oyster card, you can't lend it to someone else.

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A card with a negative balance may only be reused once it is topped up. The Oyster card deposit has been there specifically to prevent customers having an incentive to discard cards with a negative balance.

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Never expires: You can stash your Oyster card for your next trip and, even if it is many years later, it will still work. All you need to do is top up when you're there and you're ready to go!

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