What happens if you forgot to tap off?

Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.



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If you forget to tap off at the end of your trip, an amount for Missed Tap Off or Underpayment will be deducted from your PRESTO card or charged to your credit or debit card at the start of your next trip in the GO network.

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You'll be charged the Single fare to the end of the journey of the bus you were travelling on - so please remember to 'Tap off'!

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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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However, should the rare occasion arise when, due to a systems problem or otherwise, a purchase occurs with not enough funds in the GOCard Debit Account (creating a “shortage” or “negative amount”), the “owed” funds will automatically be deducted from the next deposit.

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How many people don t pay for GO Train? The transit agency says that about three per cent of GO Transit riders typically don't pay their fares but that number has recently increased to about five-and-a-half per cent.

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When using your card via contactless, Apple Pay or Google Pay, customers are sometimes charged 1p or 10p as part of an authorisation check. Companies issue this authorisation check to ensure the card is valid and has funds available.

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