What happens to luggage on Eurostar?

Travel services by Eurostar You will have to drop off the item at our luggage area before heading to the departures. Items will be handed back on the platform upon arrival so make sure you only bring what you can safely carry. No trolley will be provided. Maximum weight for registered luggage is 30kg.



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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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Carry-on and personal items must be kept with you, stored in overhead racks, under seats or designated baggage areas.

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Each passenger may bring two personal items, 25 lbs. (12 kg) and 14 x 11 x 7 inches each, and two carry-on items, 50 lbs. (23 kg) and 28 x 22 x 14 inches each, onboard.

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You + Two Bags = No Extra Charge When you travel with us, you can carry-on two free pieces of luggage. Each item should not exceed 50 lbs. (23 kg) and needs to be 28 x 22 x 14 inches in size.

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Labelling your bags is mandatory on all Eurostar and French trains, so you should affix a label that includes the passenger's full name. Paper labels can normally be found at large stations (e.g. Eurostar terminals) but we recommend purchasing something more sturdy that will last more than one trip.

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Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.

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Labelling your bags is mandatory on all Eurostar and French trains, so you should affix a label that includes the passenger's full name. Paper labels can normally be found at large stations (e.g. Eurostar terminals) but we recommend purchasing something more sturdy that will last more than one trip.

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We appreciate that passengers often want to bring a few bottles back from their trip and we are happy for customers to bring unopened bottles of alcohol to take on to their destination.

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Our coaches are equipped with several areas for stowing luggage, including: Luggage racks above your seat. Free space on the floor between certain seats arranged back to back. Special luggage racks at the end of each coach for bigger items.

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Our trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to register.onboard.eurostar.com to get started.

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Passports are required for all passengers travelling to the UK, including children. Your passport doesn't need to be valid for a minimum number of months to travel, as long as it's valid for the length of your stay in the UK.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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Do I need to enter my passport details when I book? (API) No, but do bring your passport when you travel as it'll be checked by UK and French authorities before you board....

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When people start planning and shopping for travel gear, sometimes they ask themselves “do I need a luggage tag?”. Generally, the answer is no because the tags printed out at the airport serve the same purpose and do a better job of it. To me, luggage tags are a lot like passport holders.

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There are luggage racks at the ends of each car for large luggage pieces, and smaller hand luggage and backpacker packs easily fit in the overhead racks above the seating. As the overhead luggage racks are the easier option, don't underestimate the weight of your luggage.

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Contact the train operator: The first step is to contact the train operator to report the lost luggage. They will have a lost and found department that can help you search for your luggage and provide you with information on how to claim it if it is found.

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Put your bags where you can see them from your seat, ideally on the racks directly above your head or on floor-standing racks inside the seating area close to your seat. Overhead racks usually take bags up to the size of backpacks or medium suitcases.

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