How do I get my luggage left on the train?

Contact the train operator: The first step is to contact the train operator to report the lost luggage. They will have a lost and found department that can help you search for your luggage and provide you with information on how to claim it if it is found.



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Claims for lost checked baggage must be submitted within 30 days of the date of the incident to the Office of Customer Relations (Attn: Baggage Claims, Amtrak, 1 Massachusetts Ave NW, Washington, DC 20001). For more information, call us at 1-800-USA-RAIL (1-800-872-7245) and ask for Customer Relations.

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Luggage theft on trains is as rare as theft of airline baggage, just use common sense.

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Claims for lost checked baggage must be submitted within 30 days of the date of the incident to the Office of Customer Relations (Attn: Baggage Claims, Amtrak, 1 Massachusetts Ave NW, Washington, DC 20001). For more information, call us at 1-800-USA-RAIL (1-800-872-7245) and ask for Customer Relations.

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If you are able, stand rather than sit. That will limit physical contact to the soles of your footwear, and one (gloved) hand. If you do sit, use the edge of the seat and avoid leaning right back, or against the side panels of the train.

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Carry-on and personal items must be kept with you, stored in overhead racks, under seats or designated baggage areas.

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On flights within the U.S., airlines are responsible for lost-luggage reimbursement up to $2,500 per person; on international flights, airlines owe you a mere $9.07 per pound, with a ceiling of $640. (That rate was set by an international treaty in 1929.)

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If this is a simple issue of delayed baggage, it should show up in the next three days. FAA data shows that delayed baggage usually arrives within 3-7 days. However, if the bag is truly lost, your chances of finding lost luggage after 30 days are cut in half.

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100 days: All bags cycle out of the WorldTracer system. After 100 days, your bags are likely lost forever and can't be tracked. Luckily, only about 2% of lost luggage is missing forever.

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