What if I left my phone in an Uber?

Call the driver — they're usually happy to return your belongings. The call button in your order history is active for 48 hours after the ride. More than two days have passed or no agreement was reached with the driver: Describe your lost item and we'll help you get it back. I lost the phone I requested the ride with.



People Also Ask

- Doesn't answer, leave a detailed voicemail describing your item and the best way to contact you. Please be considerate that the driver's personal schedule will be affected by taking time to return your item to you. Drivers are independent contractors.

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Forgot something in an Uber? We'll help you find it!
  1. Go to the Uber app & tap on the Menu (?) at the top left corner of the app.
  2. Tap on 'Your Trips'
  3. Select the trip on which you lost your item.
  4. Scroll down and select 'I lost an item'
  5. Tap on 'Contact my driver about a lost item'
  6. Scroll down and enter your contact number.


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Examples of when you may be eligible to receive a full or partial refund include: A fare or fee was charged in error or your trip experienced a technical issue, like an eligible promotion not applying correctly.

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Uber charges you up to a $20 fee once your lost item is returned. This is to compensate the driver for their time and the entire amount is given to the driver. You can certainly give the driver an extra $5 - $10 tip if the item was valuable/important to you or it was a speedy return.

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So, as previously stated, Uber Eats drivers can't see the customer's exact tip until about 1 hour after the order has been completed. However, while Uber Eats drivers can't see the exact tip a customer left, they can usually figure out how much the customer tipped simply by looking at how much the order is paying.

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24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


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If you were charged after your driver cancelled, it was because your driver arrived and then waited for several minutes, then after you failed to appear after the time stated in the Uber Service Agreement, they cancelled.

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There are several reasons that an Uber driver may decide to cancel an excursion. The primary reason is that you haven't progressed toward their pick-up location. This could be because of traffic or construction conditions. In such cases, there is no charge for the cancellation cost.

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Can You Request a Female Uber Driver? No, you cannot request a driver based on gender, neither male nor female. Though female passengers may be more comfortable with a female driver, especially at night and in a deserted or unfamiliar area, it can be discriminatory to ask for a female driver only.

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We will always provide a full refund of the upfront price you were charged at the time you requested your trip if you decide to cancel it. If you were charged a cancellation fee, this might not be included in the refund. The refund can take up to 7 business days to process, depending on your bank issuer.

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Uber's website says small messes can cost riders $20, vomit $40, larger food or beverage spills $80, and $150 for a significant amount of bodily fluids.

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Customers can submit a support request, call or text Uber directly, and even chat with an Uber representative in real time. Uber's customer support team is available 24/7 to address any issues that riders, drivers and delivery partners may have.

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