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Has Uber been hacked recently?

Update: Uber Experiences Third Breach in 6 Months They also experienced a third party security breach that compromised their digital supply chain security. In addition to the September 2022 breach described below, it's clear that Uber as an enterprise company can do better for their customers and drivers.



As of early 2026, Uber has not reported a major, system-wide data breach since the high-profile incident in late 2022/early 2023. In that famous 2022 hack, an 18-year-old associated with the "Lapsus$" group used "MFA Fatigue" (bombarding an employee with login requests until they accidentally hit 'Approve') to gain access to Uber's internal Slack, AWS, and Google Suite environments. While no customer credit card data was stolen in that specific event, it highlighted significant vulnerabilities in their internal security. Since then, Uber has implemented much more aggressive security protocols, including a move toward "FIDO2" physical security keys for employees and more robust "zero-trust" architecture to isolate their core databases. While there are frequent "minor" reports of individual account takeovers (usually due to users reusing passwords from other site leaks), the company has remained relatively stable on the cybersecurity front throughout 2024 and 2025. However, travelers are always advised to use Two-Factor Authentication (2FA) on their Uber accounts and to never share a verification code sent via SMS with anyone, even someone claiming to be "Uber Support," as social engineering remains the most common way hackers bypass modern defenses.

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If you suspect that someone else used your account or there is suspicious account activity, your account may be compromised. Suspicious activity includes: Trip requests on your account you didn't make. Completed trips on your account you didn't request or take.

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Arion Kurtaj, 18, embarked on a solo cybercrime spree in September 2022 while on police bail for earlier offences. He targeted Revolut, accessing around 5,000 Revolut customers' information, and then Uber two days later, causing nearly $3 million of damage to Uber, prosecutors said. Revolut declined to comment.

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All on-demand food delivery courier services require you to pay with a credit card ahead of time. They all operate this way to keep the driver safe without making them have to handle large amounts of cash. Neither the dispatcher or anybody with Uber have any access to your credit card information.

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At the time, Uber was not just one of the world's fastest-growing companies - it was one of the most controversial, dogged by court cases, allegations of sexual harassment, and data breach scandals. Eventually shareholders had enough, and Travis Kalanick was forced out in 2017.

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Exploited, underpaid and unrepresented, Uber drivers see stark disparity within, as the company's profits soar.

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On September 15, 2022, a hacker used a compromised Uber EXT account to access the company's internal systems after an employee's personal device became infected with malware and their login credentials posted to the dark web.

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We identified any employee accounts that were compromised or potentially compromised and either blocked their access to Uber systems or required a password reset. We disabled many affected or potentially affected internal tools. We rotated keys (effectively resetting access) to many of our internal services.

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Don't share your login details or mobile devices with others. If you receive an email asking for your details from Uber or any other service you use, clarify the issue with their Customer Service. Always hide your password when entering it in a public area. Try to use a different password for every account you have.

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Avoid these behaviors to ensure a smooth ride for both you and your driver.
  • You don't give a five-star rating, even though your ride was perfectly fine. ...
  • You don't tip. ...
  • You keep them waiting after they arrive to pick you up. ...
  • You cancel at the last minute. ...
  • You put your music on way too loud.


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It's taken 14 years and nearly $32 billion of cumulative losses, but ride-sharing and food delivery company Uber (UBER -0.33%) is finally a profitable company. Uber reported a net income of $394 million in the second quarter.

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Its brand reputation score hit a low of -23.4 in 2018 following its worst year of controversies. And yet, Uber keeps coming out unscathed. Brand consideration has been on an upward trajectory going from a score of 4.9 in 2016 to 18.6 in 2022, according to YouGov data.

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According to Uber's 2019 to 2020 safety report, there were 101 deaths that occurred in 91 fatal Uber accidents. Most of these collisions (32 percent) involved at least one speeding vehicle. The second highest cause was from alcohol-impaired drivers (23 percent).

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What Data Did the Hacker Access? After successfully connecting to Uber's intranet, the hacker gained access to the company's VPN and discovered Microsoft Powershell scripts containing the login credentials of an admin user in Thycotic - the company's Privileged Access Management (PAM) solution.

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We issue authorization holds as a way to better protect against fraud that may result from unauthorized card usage. You may see an authorization hold if you recently added a new payment method, or if you haven't used Uber in a while.

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Even at home, you aren't always safe. Malicious hackers can easily hack your Wi-Fi network, take over remote access of your computer, or hack your passwords with phishing attacks. To protect your personal information, sensitive documents, and financial accounts, you need to secure your personal devices.

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