A five-star airline is one that delivers the highest level of service and the best in-flight experience. One of the companies that rates airlines is the UK-based research company, Skytrax, which has been awarding individual airlines with between one and five stars.
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The World's Top Airlines of 2023, according to Skytrax
The 4-Star rating represents where the airport / cabin staff service or product standards are meeting a good quality level (but not the best) for the relevant rating topic item.
British Airways is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
The World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality. The exclusivity of the 5-Star Airline Rating is underlined by the fact that there are just ten 5-Star Airlines that are currently awarded with this coveted quality distinction.
Air Koryo is North Korea's only airline. It is constantly referred to online and by the media as being the “only one-star airline” or the “worst airline in the world”. Allow us to help you get to the bottom of this.
1-Star Airline RatingThis represents a poor quality of Product delivered across the assessment sectors, combining with low and/or inconsistent standards of front-line Staff Service for the Onboard and home-base Airport.
Other guides now use up to four or five stars, with one-star being the lowest rating. The stars are sometimes replaced by symbols such as a fork or spoon. Some guides use separate scales for food, service, ambiance, and even noise level. The Michelin system remains the best known star system.
1. Singapore Airlines: The Singapore flag-carrier has been named Airline of the Year at the Skytrax World Airline Awards 2023 in Paris. Click through the gallery to see the best of the rest.