What is an Airbnb reservation request?

An Airbnb reservation request is a committed request to stay at a place from a guest to a host for specific dates. Click To Tweet. Regardless of whether the guest sends a booking inquiry or reservation request, hosts will receive an email notification advising when either of these are received.



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Send a reservation request
  1. Go to the listing and click Check availability.
  2. Select dates, number of guests, then click Reserve.
  3. If you are shown Confirm and pay, you can book instantly.
  4. If you are shown Request to book, you can add payment info, review the policies and terms, and message the host before you submit.


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Not a problem—here's how to handle it. Decline the request before it expires within 24 hours—your response rate will thank you! It's one of the factors that helps you become a Superhost. Decide whether to keep the dates blocked or open them up for someone else to book.

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Once a guest sends you a request, you can review the reservation details and decide if you want to accept or deny their request. If you accept the reservation request, the guest will be prompted to complete the booking through a message in their inbox.

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The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

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The main difference between Instant Book and Request to Book lies in the booking process. With Instant Book, guests can book your listing immediately without waiting for your approval. With Request to Book, guests must send a booking request, which you can accept or decline within 24 hours.

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To check it, either find the message thread with the Host in your inbox, or go to Trips and click or tap Show more trip plans, then Show details. A Confirmed status means you're good to go! You'll receive an email saying so, along with a text (SMS) and a push notification if you have those set up.

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The Host can then invite you to book in two ways: Invitation to book: Allows you to book for the dates and prices shown when you contacted the Host. Special offer: Host chooses a custom price (or other details) and invites you to book with the new details. You'll have 24 hours to accept the special offer.

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Going through the booking site is the safest method because it's often tracked and secure. Scammers may send fake Airbnb links to your email inbox requesting you to input data to secure a booking or receive a special deal. Don't click the link and instead log onto the platform to check if the offer is legitimate.

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Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.

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Airbnb hosts may: Except as noted above, Airbnb hosts may decline a booking based on factors that are not prohibited by law. For example, except where prohibited by law, Airbnb hosts may decline a booking with pets, or to guests who smoke.

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Decline the request before it expires within 24 hours—your response rate will thank you! It's one of the factors that helps you become a Superhost. Decide whether to keep the dates blocked or open them up for someone else to book.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Dear {Name}, I would like to make a reservation at your establishment from {date} to {date}. I plan on arriving between {time} and {time} and would like a {room/table} with the following specifications: {Specifications}. I have enclosed a check in the following amount as payment for my reservation: {amount}.

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