What is everything about hotel receptionist?

You could be: taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer. checking in guests, allocating rooms and handing over keys. answering questions about hotel facilities and about local transport, places of interest and entertainment.



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The job of a front desk executive is intense and demanding. However, it can be very rewarding, especially for an employee who does their job efficiently.

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Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks.

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For work at a small hotel, you may only need a high school diploma or GED certificate. However, customer service experience in another field may be beneficial in your job search. Good customer service skills, strong organizational skills, and excellent verbal communication skills are also crucial in this field.

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But working shifts can be tough too, your body needs to learn to adjust fast to getting up very early some days and going to bed pretty late others, the real challenge for many of us comes when one day you need to work until late in the evening and next day (with barely 4 hours of sleep) you must be up on your feet ...

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It's emotionally and psychologically taxing to work in a hotel. At the front desk, you're the person guests think to call and yell at - not the people who're actually the culprit.

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Pro tip: Tip everyone: While most travelers know to tip a bellman or valet, few leave anything for the front-desk agent—despite their enormous power to influence the quality of your stay. “The front desk isn't a tipped position, so when you do tip, it makes them beholden to you,” Tomsky said.

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Though hotel companies typically state specific check-in and check-out times for guests, which create busy periods for hotel employees, hotels are technically open 24 hours a day, seven days a week. This means you may be available to work days, nights, weekends and holidays.

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It's not for everyone, but for those who have a passion for variety, customer service, and a fast-paced, exciting work environment, it's a great place to work. 1. You're making people happy: This is one of the best parts of working in a hotel.

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