What is guest service and why is it important?
What is guest service and why is it important? Top-notch guest service experience can help you build trust with your customers who will be more than happy to give you recommendations and reviews. You can use this information to build better-targeted marketing strategies and make sure there is no discrepancy between what you advertise and what you offer.
What are the examples of guest service?
guest services in Hospitality
- Guest services include free morning orange juice and newspaper delivery.
- Tickets for local shows are available to guests at the guest services desk in the lobby.
- Guest services include concierge, room service, and laundry.