The stunning result is a mixed-use development with gardens, attractions, retail, dining, a hotel and facilities to support airport operations. This integration of nature with engineering marvels housed under a striking glass and steel dome is poised to make headlines.
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But the Jewel is an airport mall on steroids: In total, there are 280 retail outlets and food and beverage stops. Familiar stores line the floors — Foot Locker, Nike, the first Shake Shack in Southeast Asia — as well as local Singaporean brands like Naiise and Supermama.
The building extends Changi Airport's principal function as a transit hub, to a public gathering space for Singaporeans and international travelers, establishing a new model for airports as discrete destinations for shopping, entertainment, and social activity.
Make sure you have valid travel documents, permits and visas if applicable. All visitors must pass immigration to exit the transit area before visiting Jewel. Jewel is conveniently connected to all four terminals (allow sufficient time for travelling between terminals).
Can transit passengers visit Jewel? We recommend transit passengers to cater for at least 5 hours of transit time to comfortably visit and experience Jewel. All passengers are reminded to check in for their departing flights at least 2 hours before their flight departure time.
There really is something for everyone here. From copious retail stores and restaurants to play attractions for the young and young at heart, the hours will whizz by. So if you find yourself transiting through Singapore Changi Airport any time soon, make sure to budget some time for The Jewel.
CHECK-IN AT JEWEL'S EARLY CHECK-IN LOUNGE OR VIA MOBILE CHECK-IN. Take control of your departure experience by checking-in early at Jewel or via your airline's mobile app. Enjoy peace of mind and some free time before your flight, and explore what Changi Airport and Jewel has to offer.
Singapore Changi Airport has been named as the World's Best Airport in 2023 in the World Airport Awards held at Passenger Terminal EXPO in Amsterdam on 15th March 2023. Changi Airport also won the awards for the World's Best Airport Dining and World's Best Airport Leisure Amenities.
Enjoy the light-and-sound show every hour from 7.30pm to 12.30am. To get to Jewel, take the complimentary airport shuttle to Terminal 2 and walk over to Jewel via the link bridge.
Before the opening of Terminal 3, the Skytrain system was upgraded from the original Adtranz C-100 system to the new Mitsubishi Crystal Mover system, which expanded the service from a simple 2-station line to a 7-station network. All Changi Airport Skytrain services are free of charge.
HSBC Rain Vortex Jewel's centrepiece attraction is the 40m HSBC Rain Vortex – the world's tallest indoor waterfall. Enjoy the light-and-sound show every hour from 7.30pm to 12.30am. To get to Jewel, take the complimentary airport shuttle to Terminal 2 and walk over to Jewel via the link bridge.
To take the Skytrain through the Jewel, you need to take the train between Terminal 2 and Terminal 3. If you are in Terminal 1 or 4, you need to get to Terminal 2 or 3 in order to switch to the train that passes through the Jewel. You can take this train from both public areas and secured areas of the airport.
Note to transiting passengers: If your airline does not provide a baggage transfer service, you are required to clear Arrival Immigration and claim your baggage before checking in for your next flight.