Make sure you have valid travel documents, permits and visas if applicable. All visitors must pass immigration to exit the transit area before visiting Jewel. Jewel is conveniently connected to all four terminals (allow sufficient time for travelling between terminals).
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However, The Jewel is located landside before security. If you're transiting and already after security, you might be told you have to clear immigration to get landside to see it. That's not true. It's true to be at The Jewel you need to be landside, but not just to see it.
Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 3 (near row 11). Take the free shuttle bus from Terminal 4 Arrival Lounge to Jewel/ Terminal 1 (opposite Jewel Level 2 Drop-off point).
Do Jewel Changi Airport attractions need an entry ticket? Yes. Visiting Jewel Changi Airport attractions like the Canopy Park, Canopy Bridge, Hedge Maze, Mirror Maze, and Manulife Sky Nets, require an entry ticket. You can book tickets to Jewel Changi Singapore online.
From Changi AirportJewel is connected to the Arrival Hall (level 1) of Terminal 1. Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 2 (near row 1). Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 3 (near row 11).
From Changi AirportJewel is connected to the Arrival Hall (level 1) of Terminal 1. Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 2 (near row 1).
Jewel is conveniently connected to all four terminals (allow sufficient time for travelling between terminals). If you have limited time and don't want to exit the transit area, you can see Jewel from the skytrain that runs between T2 and T3.
You'll need to clear customs and immigration. Next, you'll recheck your luggage for the domestic flight. Finally, you'll need to go through Transportation Security Administration screening. This may include a physical inspection of your luggage and personal items with a metal detector or a full-body scan.
For connecting domestic flights, you almost never have to exit and reenter security, though there are some exceptions at airports where the terminals aren't all connected. For domestic-to-international connection, it's still pretty rare that you have to exit and reenter security, even if you're changing terminals.
JEWEL EARLY CHECK-IN LOUNGEEarly check-in is available from 3 hours up to 24 hours prior to your flight at the Jewel Early Check-in Facility, located at Level 1 of Jewel Changi Airport (opens daily from 08:00AM to 12:00AM).
The stunning result is a mixed-use development with gardens, attractions, retail, dining, a hotel and facilities to support airport operations. This integration of nature with engineering marvels housed under a striking glass and steel dome is poised to make headlines.
As the mall is located landside (i.e. you have to pass through immigration to visit the mall), I had to fill in a landing card and pass through immigration. For those of you wishing to visit Jewel during a layover, make sure your layover is at least four hours long and that you don't need a visa to enter Singapore.
Before the opening of Terminal 3, the Skytrain system was upgraded from the original Adtranz C-100 system to the new Mitsubishi Crystal Mover system, which expanded the service from a simple 2-station line to a 7-station network. All Changi Airport Skytrain services are free of charge.
Jewel is connected to the Arrival Hall (level 1) of Terminal 1. Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 2 (near row 1). Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 3 (near row 11).
To take the Skytrain through the Jewel, you need to take the train between Terminal 2 and Terminal 3. If you are in Terminal 1 or 4, you need to get to Terminal 2 or 3 in order to switch to the train that passes through the Jewel. You can take this train from both public areas and secured areas of the airport.