What is the best checkout message for Airbnb?

Hi {Guest first name}, Thank you so much for choosing to stay at {Property name}. It was such a pleasure hosting you, and I hope you had a great time here and enjoyed your stay. This is just a quick reminder that check-out is tomorrow {check-out date}, any time before {check-out time}.



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Here's a quick checklist of what to include in the guest welcome letter for Airbnb:
  1. A personal greeting, thanking your guest for booking your place.
  2. Check-in and check-out times.
  3. Exact property address and detailed directions to the property.
  4. Your contact information and local emergency services contact number.


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Items can range from water bottles and snacks to a wine bottle to a magnet from a local gift shop. As Airbnb hosts, a gift basket is a great way to go the extra mile in the guests eyes. If you are striving to get all the positive reviews you can, consider leaving a welcome package of some soft the each group of guests.

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Scheduled messages
  • Sending a thank you message shortly after booking.
  • Sending a check-in reminder a couple days before the trip starts.
  • Sending a checkout reminder the morning before the trip ends.


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I just wanted to say thank you for choosing to stay at my place. It was a pleasure hosting you, and you are welcome back anytime in the future! I'll be sure to be writing a positive review. If you too had a good trip, could I please ask that you complete the review process and share any thoughts on your experience.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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If you haven't booked yet and know you'll need an earlier check-in, go to the listing and click or tap Contact Host to send a message asking if you can arrive earlier. You'll be able to find out whether or not this is possible before you book a reservation, and will end up saving money (and time).

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Safety is important, but we value your privacy too. We never review, scan, or analyze your messaging communications to send you third-party marketing messages. We don't sell reviews or analyses of these communications.

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Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). Cleaning fees set by Hosts are only meant to cover the cost of standard cleaning between reservations (laundry, vacuuming, etc.).

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